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Bad Osmo Media MP4 - unreadable
69 6 2017-9-13 21:26:54
fansa0c37b3a
Student Pilot
Flight distance : 2396
Indonesia
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I just filming using DJI Osmo last week, and copied the data.
Unfortunately, one media is unreadable, and in Windows Explorer, the file shows no thumbnail, and cannot be put to any editor (in this case, I use Magix Vegas Pro 15).

Anyway to recover this video? You can find on The Google Drive below:

https://drive.google.com/file/d/0B-L9b62_CVdZckpuU0RqRkYxZzQ/view?usp=sharing

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2017-09-14_12h15_53.png
2017-9-13 21:26:54
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DJI Mindy
Administrator
Japan
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Sorry that we are unable to provide the service of recovering the corrupted file ate the moment.
The latest firmware has fixed of problem of corrupted video in SD card, have you kept it up to date? Does this issue recurrence? What SD card are you using?
2017-9-13 23:38:44
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fansa0c37b3a
Student Pilot
Flight distance : 2396
Indonesia
Offline

I haven't update it to the latest... but this issue is rarely happening... however, this is very risky too assuming the shot is an extremely important one...  currently using 32GB Sandisk.
2017-9-14 00:36:11
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DJI Mindy
Administrator
China
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fansa0c37b3a Posted at 2017-9-14 00:36
I haven't update it to the latest... but this issue is rarely happening... however, this is very risky too assuming the shot is an extremely important one...  currently using 32GB Sandisk.

We understand, this issue has got fixed in the latest firmware, we suggest to update the firmware.
2017-9-14 00:48:30
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Hillbay
Beginner
Sweden
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Hi idogt now how this site works, but i have a problem i hope you guys can help me with? in my display and on all my photos and films, i got round corners in the result?? how can i do for take this away?
3 days ago
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DJI Elektra
Administrator
Japan
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Hillbay Posted at 2017-9-18 01:44
Hi idogt now how this site works, but i have a problem i hope you guys can help me with? in my display and on all my photos and films, i got round corners in the result?? how can i do for take this away?

Please provide the needed information and update in your own thread. Thanks a lot.
3 days ago
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finlayson
Hobbyist
Flight distance : 29057
United States
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FYI, our "djifix" software - http://djifix.live555.com/ - can repair your file (but only the video track; not the audio track).
1 day ago
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