I have been trying to get data off the Inspire 2 but not having any luck. I'm using a mac computer and the latest Assistant 2 app. It just sits there spinning. See the photo below. Any ideas?

In this case, I would recommend you reopen your DJI Assistant 2 and reboot your inspire 2. Please wait a few minutes and see if it works, or you can try to reinstall your DJI Assistant 2. Thanks for support.