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Dji osmo raw showing as osmo and no o/p
1863 16 2017-9-16
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muduru
lvl.1
United States
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Dji osmo raw x5r after some bumpy upgrade stsrted showing as osmo only its notnshowing as osmo raw and i no picture  
Firmware shows 1.6x latest but its details wxting a s osmo rather than osmo raw . Need very urgent help
2017-9-16
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muduru
lvl.1
United States
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When tryin to put s/w i am seeing only these lights
IMG_7045.JPG
2017-9-16
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muduru
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United States
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muduru Posted at 2017-9-16 15:37
When tryin to put s/w i am seeing only these lights

Adding more oics
2017-9-16
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muduru
lvl.1
United States
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please help the firm ware is dji osmo firmware 1.6.2.10+ and the screen is blank
2017-9-16
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DJI Mindy
Administrator
Flight distance : 7 ft
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Muduru, the latest firmware of Osmo RAW is v1.4.0.70, did you download the right firmware?
2017-9-16
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muduru
lvl.1
United States
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Yes sir i did tat formTed sd card and tried agai ntoo it says upgrading and focus is not connected
2017-9-16
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muduru
lvl.1
United States
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I also tried holdin trigger record button and start the osmo and the right sde red and green weere blinkin and left side dont see any light on osmo
2017-9-16
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muduru
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United States
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Leaae help its urgent . I have a weddin to shoot
2017-9-16
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DJI Elektra
DJI team
China
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muduru Posted at 2017-9-16 22:06
Leaae help its urgent . I have a weddin to shoot

Muduru, please format your SD card and flash the firmware of your osmo raw.
Make sure that you download v1.4.0.70 and follow the steps of the video.
Here is the link of downloading the firmware:
http://www.dji.com/osmo-pro-and-raw/info#downloads
2017-9-17
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muduru
lvl.1
United States
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Tried flashin vy clickin trigfer record and power button after formatin the sd card and puttin the . Bin file. However i see that the red and green lights r blinkin on right sode rather than left side. As of now i just left it like tat lets see how ti goes
2017-9-17
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muduru
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United States
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Pls see the video
After some time let
Me send the logs as wel
2017-9-17
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muduru
lvl.1
United States
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muduru Posted at 2017-9-17 20:08
Pls see the video
After some time let
Me send the logs as wel

upgrade the firmware again.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: OSMO_FC550R_FW_V01.04.00.70.bin

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: OSMO_FC550R_FW_V01.04.00.70.bin

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: OSMO_FC550R_FW_V01.04.00.70.bin
FOCUS NOT CONNECT.
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FC550R_FW_V01.04.00.70.bin

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FC550R_FW_V01.04.00.70.bin
FOCUS NOT CONNECT.

========== 2014.01.01 00:01:30 remo-con disconnect======
Packet: OSMO_FC550R_FW_V01.04.00.70.bin
FOCUS NOT CONNECT.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: OSMO_FC550R_FW_V01.04.00.70.bin
FOCUS NOT CONNECT.
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FC550R_FW_V01.04.00.70.bin
FOCUS NOT CONNECT.
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FC550R_FW_V01.04.00.70.bin
2017-9-17
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muduru
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United States
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muduru Posted at 2017-9-17 20:08
Pls see the video
After some time let
Me send the logs as wel

osmo wend down due to battery off after 1 hr. However only the right side red and green lights were blinking
2017-9-17
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muduru
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United States
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muduru Posted at 2017-9-17 21:01
osmo wend down due to battery off after 1 hr. However only the right side red and green lights were blinking

in the dji go app 2 days back it used to show osmo RAW and now its showing osmo only and in connected status when i go inside the camera its all blank. i  have a imporant event to shoot pls help. I have spent around 40k in DJI store. Please help
2017-9-17
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DJI Elektra
DJI team
Hong Kong
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muduru Posted at 2017-9-17 20:08
Pls see the video
After some time let
Me send the logs as wel

Muduru, please provide us the failed log so that we can locate the problem. Thanks.
2017-9-17
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muduru
lvl.1
United States
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please find the zip file with all log information this includes hidden files as well please update asap
2017-9-18
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fansec20773e
lvl.2
Flight distance : 4180 ft
United Kingdom
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Hello, was this ever fixed, I have an X5R, use it with my inspire 1, have just got osmo handle, downloaded latest osmo raw firmware and followed instructions, upgrade fails with same as above, FOCUS NOT DETECT
2018-4-7
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