fans73050a7d Posted at 2018-4-10 21:44
Hello, I have just had my DJI Spark collected by UPS and sent to the Netherlands repair centre but I have left my SD card in my drone by mistake. Is there anyway I can contact them and let them know (preferably by email)?? The SD card has footage from a family wedding on it and I really don't want to loose it if possible! Can anyone assure my that the Netherlands centre will keep the SD card plugged in or safe while it is being looked at? I can supply my case number if required. Thanks Phil Jones.
I have the same problem to send a dji osmo pocket to the Netherlands, but via email about dji ask me to send my dji osmo to my own address in the netherlands, and later when it arrives notify dji for the next process, which is an obstacle and I don't understand why should I send it twice? ( can not send directly from my country (Indonesia) directly to the Dutch DJI to be repaired), can you explain how to send dji marvic you can get to the Netherlands, thank you
|