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Loss of video feed on IPhone
514 9 2017-9-18
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tkhour3
lvl.1
United States
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Was flying the other day and out of nowhere the video feed blanked on my iPhone. All settings were not functioning either. I still had control of the drone but thankfully it was in my line of sight. Would have been scary if I didn't see it. Anyone have this issue? Thoughts what it could be? Thanks
2017-9-18
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DocAraxá
First Officer
Flight distance : 202283 ft
Brazil
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One question: would you be able to see the map, or it disapeared too?
2017-9-18
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tkhour3
lvl.1
United States
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I could see ap but it was not functional. Thoughts?
2017-9-18
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Scott Ferguson
lvl.4
Flight distance : 1425223 ft
United States
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Was you plugged into bottom USB? Seems like side USB works for some but not all. I can't use side USB at all
2017-9-18
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DJI Thor
Administrator
Flight distance : 13602 ft
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What is the error message on the upper right? Transmission signal lost or disconnected? It depends, you can try to adjust the antennas, relaunch the app or re-plug the USB cable.
2017-9-18
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TroutboyNZ
Second Officer
Flight distance : 1726486 ft
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New Zealand
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It will be the Dji side cable, throw it away, they are poorly made and not well shielded, and fly with the bottom USB port only, bet it will fix this happening again, also a good idea to fly in airplane mode.
2017-9-19
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tkhour3
lvl.1
United States
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DJI Thor Posted at 2017-9-18 22:35
What is the error message on the upper right? Transmission signal lost or disconnected? It depends, you can try to adjust the antennas, relaunch the app or re-plug the USB cable.

Disconnected. I will try your recommendations
2017-9-19
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tkhour3
lvl.1
United States
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TroutboyNZ Posted at 2017-9-19 03:22
It will be the Dji side cable, throw it away, they are poorly made and not well shielded, and fly with the bottom USB port only, bet it will fix this happening again, also a good idea to fly in airplane mode.

Cool. thanks
2017-9-19
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max540i
lvl.1

United States
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cable issue also discussed here: No video feed on Phone
2017-9-19
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tkhour3
lvl.1
United States
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max540i Posted at 2017-9-19 07:43
cable issue also discussed here: No video feed on Phone

Thanks for info
2017-9-19
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