I am connected to the OSMO with WIFI and have the DJI GO app installed

When I try to use the app it wants me to log in. When I try to log it - the app refuses me and wants me
to make a new account. I make a new account and then it says email is already in use

and then it starts all over.

How do I get the app to work !!!!!!!!   (It used to work fine a few weeks ago)

Please try to reinstall the DJI Go, if the problem persists, please post the screenshot of error message here and the model of your mobile device, thanks.

Every since downloading ios 11, my DJI OSMO+ will not connect to the app or the camera. All controls are bricked and the camera is useless. Support told me I need to wait until they fix it. I tried their solution to delete the app and redownload, however, this only made it so that it wouldn't recognize OSMO+ instead it thought I had a Phantom 3, with no option to change.

LEVO Health Posted at 2017-9-21 10:23
Every since downloading ios 11, my DJI OSMO+ will not connect to the app or the camera. All controls are bricked and the camera is useless. Support told me I need to wait until they fix it. I tried their solution to delete the app and redownload, however, this only made it so that it wouldn't recognize OSMO+ instead it thought I had a Phantom 3, with no option to change.

Go to the settings of your iPhone and see about reconnecting with the Wifi on the Osmo. It is just a matter of getting the two to talk to each other.