updates and failures
1569 16 2017-9-19
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hdlou94
lvl.4
Flight distance : 753163 ft
United States
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Ok all, I have done everything asked of me to resolve the issues with drone dissconnecting, pour video feeds, and I still have no real answers or fixes. I have moved to open fields nothing in site, no trees, buildings nothing. but still the drone dissconnects.
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2017-9-19
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BagoDJIoperator
Second Officer
Flight distance : 1077608 ft
United States
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What firmware? YEs some of these issues have been brought up, maybe they will be fixed in the next firmware.
2017-9-19
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hdlou94
lvl.4
Flight distance : 753163 ft
United States
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that doesn't help us out now,,  I cant even fly over 1000' without an issue, and it has been over 3 months.. so do you know when the next supposed fix will be? or is it going to be just another push off from DJI?
2017-9-19
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DJI Susan
Administrator
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Could you be more specific of the main issue and what troubleshooting you have tried?
2017-9-20
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hdlou94
lvl.4
Flight distance : 753163 ft
United States
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The main issue is I can not fly without the drone disconnecting, the live view going green or completely black on the I pad. This all started after the last update . I have uninstalled  the djigo app. reinstalled it, re calibrated, Like i have stated in past postings, I never had an issue until i downloaded the last firmware update, like a lot of people on this site.
2017-9-20
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hdlou94
lvl.4
Flight distance : 753163 ft
United States
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DJI Susan Posted at 2017-9-20 00:28
Could you be more specific of the main issue and what troubleshooting you have tried?

how do you post a picture?
2017-9-21
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Jenee 2
First Officer
Flight distance : 7852129 ft
Australia
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Are you being disconnected on 2.4ghz or 5.8ghz? Try changing the frequency.
Turn off video caching in the DJI GO 4 app and see if that improves the video feed.
2017-9-21
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SM-17
Second Officer
Flight distance : 179288 ft
Malta
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What worked for me is disabling video cache, it seems to reduce cpu usage a lot on the ipad (warning:you don't have any video recording on your ipad) video recording works fine on the p4p sd card.

Worth a try.  
2017-9-21
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hdlou94
lvl.4
Flight distance : 753163 ft
United States
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thank you both, I have tried and still the same results,,
2017-9-22
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MJLSTUDIOS
Second Officer
Flight distance : 1540131 ft
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United States
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Have you tried removing ALL apps.....all of them! I had to do this for my P4P to stay connected to my Tab S2 in order to keep the aircraft connected all the time. My Tab S2 is now solely dedicated to flying.
2017-9-22
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hdlou94
lvl.4
Flight distance : 753163 ft
United States
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Yes I did, I am using I pad 2, dedicated to the drone..
2017-9-22
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wormz30
lvl.2
Flight distance : 226460 ft
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United States
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Just curious. What firmware are you running?
2017-9-22
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hdlou94
lvl.4
Flight distance : 753163 ft
United States
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wormz30 Posted at 2017-9-22 18:41
Just curious. What firmware are you running?


2017-9-24
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hdlou94
lvl.4
Flight distance : 753163 ft
United States
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2017-9-24
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hdlou94
lvl.4
Flight distance : 753163 ft
United States
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DJI Susan Posted at 2017-9-20 00:28
Could you be more specific of the main issue and what troubleshooting you have tried?

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2017-9-24
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DJI Susan
Administrator
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hdlou94 Posted at 2017-9-21 00:52
how do you post a picture?

You can click Advanced, choose Common Upload, then Choose File, next go through the pop up menus and choose the picture to upload, when the pic shows up in the window.
2017-9-26
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DJI Susan
Administrator
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hdlou94 Posted at 2017-9-20 01:17
The main issue is I can not fly without the drone disconnecting, the live view going green or completely black on the I pad. This all started after the last update . I have uninstalled  the djigo app. reinstalled it, re calibrated, Like i have stated in past postings, I never had an issue until i downloaded the last firmware update, like a lot of people on this site.

Please check the current firmware of the controller and APP, and link RC to see if it works.
You can check it by powering the drone and controller>launching the APP >General Settings>About.
2017-9-26
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