Again a little story about my drone quest.
5 months ago i started my drone journey with the DJI Mavic Pro, great drone, great footage for its camera.
Too bad, i had jello effect i received great support from DJI, they replaced the unit within a short amount of time and everything worked perfect.
As a professional photographer i wanted better image quality, so i stepped the drone game up to the Phantom 4 Pro in just a few weeks.
Again great image quality for its camera, but this drone had a 20 minute flight time and the IMU became bricked becuase of the worldwide famous firmware update.
So, DJI told me they couldnt solve the problem in a short amount of time, so i had to return it to the store.
Well, the next step was the Inspire 2, after reading all horror stories i made the step to get that drone that does have engineering fault props, bad firmware as well and so on.
My Inspire 2 arrived two weeks ago, i am very carefully learning this drone becuase this thing is just epic compared to the Phantom and Mavic.
During my second 3D mapping session i had to swap batteries, drone came back landed the drone and before lift off i did a quick check of the drone and i found out 1 of the motors is loose.
Sure i contacted DJI Support, sure they want me to send in this drone, but where does this end?
For me its pure hobby at this time, but sending my €3k + drone into the air with these kind of flaws, and sending back a drone again, and again and again which does cost me time ( and believe me, time is money )(2 weeks old, 1 hour flight time, no hard landings and so on )
Add this to your pre flight check list, and if you see a burning I2 in the air then its mine because i am getting sick of this.
I feel your pain. My Phantom 1 and 2 never had any problems but lack the camera ability's that the inspire one has. In 2014 I purchased the Inspire One and it has cost me plenty with the many firmware issues.
Sending in the aircraft may be your best option. As you are getting an ESC calibration notification, you may want to make sure you are trying that as well.
Erwin,
Sorry for the issue you are experiencing! I would not fly your Inspire 2 like this and contact DJI for warranty repairs. Hard to say what the root cause of the problem is, however based on your video this could be a bad bearing.
Erwin, I feel your pain too, we apologize for the unfortunate experience with our products. Like Mark mentioned, sending in is the best option at present, our repair team will take care of it. We will keep improving the quality of our products.
Besides, please leave us with the case number of Phantom 4 Pro, we will help to look into the status.
That loose motor is a defect. Please send the craft in for a replacement. No need to post more.
As for IMU calibration, its not so much a problem with the Inspire 2 but with the Mavic or P4P, you MUST do it while the craft is cold. This is explained in many posts here and in other forums.
NW-flyer, ouch!, what I experience with the I2 newest firmware seems to work ok, only the video downlink is a pain {:4_154:}
Mark, I already send him in ;)
orion0007, looks like a residu from production, I could wipe it of instant, it was on other parts as well!
The hanks RichJ53, I grounded the I2 since that moment, packed it up and have sent the drone in immediately.
Mindy, P4P already to repair through the store, not my problem anymore
Mike, the IMU calibration was for the P4P, seems like the image came into the post, I couldn't delete it
I understand the steps I need to take (this isn't the first time LOL), as mentioned I already contacted DJI support and the drone is already at the repair center or still in transit.
Its a real disappointment, and if something happened with this in mid air I am sure people would have blamed the operator and then the story would have been another month of waiting.
It's not surprising that motors and bearings are coming loose when the rotor blades flap around by more than 5mm due to the wobbly "quick release" blades and blade mounts.
My inspire2 had the same loose motor upon arrival. Brand new machine, ordered from B&H.
I will not admit to making this fix myself so as to not void my DJI warranty... but... if you remove a couple small screws to gain access to the socket-head cap screws under the plastic. add a little Loctite 242 to the hardware holding the motor on, and reassemble it, you should be fine.
My inspire2 has been flying flawlessly since my hardware is now tight. Infuriating as it is for a machine at this price point and target market to have loose hardware or missing pieces, they are all built by a low paid individual just looking to go home for the day...
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