Como Lake
lvl.3
Flight distance : 7481496 ft
Italy
Offline
|
DJI Diana Posted at 2017-9-25 00:51
Sorry for the delay, just saw your reply, I've checked your case, our colleague is following your case, and she replied your email already, have you received it?
The case continue....
After 4 month the drone was found.PERFETTO, WITHOUT ANY SCHRATCH, I have sent back the drone and use the dji refresh... dji repair request me a file register . The file register was erase and witnout this is not possible understand the cause...
Bla bla bla..
From the black box, the file show me the drone have take start the RTH function, the drone hovering for 15 sec before find the return path... and then start critically low battery and the drone land.
I know only if the dji go not goes in to crash, the drone come back at home safety.
....
I have found the drone with another drone that from october untill now have only issue... 3 refurbished drone and few days will be 4 refurbished drone.
The drone that dji sent me after the repair service, never one have work like a my first new... all refurbished drone with different issue. |
|