Recently updated my iPhone 7+ to ios 11 and it completely bricked my OSMO Plus camera. Tried deleting and redownloading as suggested my support. When it did connect it wouldn't let me select the OSMO +, instead it changed to Phantom3, without an option to change.

With a new update, it would make sense to update the DJI Go app and the firmware. Any idea when this will be fixed? So frustrating....

Can you try to reset your Osmo? Initial reports from customers have stated that the new operating system did not affect their products. Please let us know what happens.

DJI-Mark Posted at 2017-9-21 12:10
Can you try to reset your Osmo? Initial reports from customers have stated that the new operating system did not affect their products. Please let us know what happens.

Tried that and multiple reinstalls.

LEVO Health Posted at 2017-9-21 12:21
Tried that and multiple reinstalls.

Have you tried to power cycle the Osmo to see if this helps? Turn it off for a few moments, the same with your smart phone then start both up and try to connect.

I’m having the same problems after updating to ios11. I have tried reinstalling, on & off both devices but still unable to connect. Please help.

fans718a6e88 Posted at 2017-9-21 23:48
I’m having the same problems after updating to ios11. I have tried reinstalling, on & off both devices but still unable to connect. Please help.

I suggest to refresh iOS 11 via iTunes to see if it works.

I just updated to iOS 11 and connect my DIJ OSMO, it seams like the phone connects to the DJI but the OSMO now no longer stabilizes the image.  I’ve tried resetting the Osmo, taking out the battery, and restarting my iPhone but nothing seems to work.  I’m certain it was caused from iOS 11 because I don’t use the Osmo 2 to 3 times a week to record my kids sports games. Last night when I went to try to record my daughters game it stopped working

I will upload a video to YouTube later on  to show the problem.

DJI Mindy Posted at 2017-9-23 06:50
I suggest to refresh iOS 11 via iTunes to see if it works.

My problem solve.
My problem was caused by too many iphone trying to connect to the same Osmo mobile!

fansaca7adb5 Posted at 2017-9-23 11:50
I will upload a video to YouTube later on  to show the problem.

Does the problem persist? If so, please post the video link here, thank you.

StLee Posted at 2017-9-24 16:39
My problem solve.  
My problem was caused by too many iphone trying to connect to the same Osmo mobile!

Glad the problem got sorted out, please keep us updated if you have any further question.

How do we connect DJI Go app to our Osmo mobile using Ios11? It’s really very frustrating when I was with iOS 10.3 and everything was fine until updated to 11..

edwlancecs3 2 Posted at 2017-10-31 04:25
How do we connect DJI Go app to our Osmo mobile using Ios11? It’s really very frustrating when I was with iOS 10.3 and everything was fine until updated to 11..

Have replied your another thread, please keep us updated there.

StLee Posted at 2017-9-24 16:39
My problem solve.  
My problem was caused by too many iphone trying to connect to the same Osmo mobile!

how did you disconnect the other iphones?