Dilness
lvl.1
Flight distance : 136952 ft
Malaysia
Offline
|
Ive been having so many issues with the DJI Go 4 app. I started to update (1.04.0000) my Mavic Pro through the app, but for one reason or another it got stuck at 55% for a long time and the battery on the mavic ran out eventually ran out (I started the update with full charge.) I recharged the battery and tried again but it keeps giving an error message saying "update failed" with option to send report to dji support, which i have many times; followed by another message "Update Failed. Restart the Equipment and try again later. Reason : Aircraft Disconnected. Reconnect and update again." If tap the "Go Fly" button i can see that I am in fact connected since i can see the live feed from the camera, although I keep getting two notifications: 1. "Aircraft Need Update. Download update from DJI GO 4 Homepage" & 2. "Error Code (code: 200). Failed to take off. Check USB connection with aircraft. Contact DJI Support if it persists after restart." And since then sometimes it just takes off (from the same location) and sometimes I get the error code and i cant take off, although its usually the latter (All attempted take offs from same location)
Ive restarted all of the devices (phone, mavic, controller)
Ive Uninstalled (SEVERAL TIMES) the DJI GO 4 app
Ive Reinstalled the DJI GO 4 app from the android play store (4.1.9)
Ive Reinstalled the DJI GO 4 app using the QR Box Code (4.1.9)
Ive Succesfully Installed the 1.04.0000 update on my mavic through DJI Assistant 2.0 on both my batteries (Still Not Being recognized as updated by the DJI GO 4 App...)
Ive Succesfully reverted to the 1.03.1000 update on my mavic through DJI Assistant 2.0 on both my batteries (Still wont be updated by the DJI GO 4 App...)
Ive deleted the 1.04.0000 update file on my phone, and retried the download and installation (completly downloads the file and begins to install before getting to 5% and giving me the same "update failed" message with option to send report to dji support)
Ive done all of the previously mentioned on both my batteries with no solution.
|
|