Hey guys im having an issue with my p4p.
It keeps coming up with a gimbal error stating it cannot recieve mc data.
Gimbal and main controler disconnected. Contact dji support if this persists after restart.
I have latest firmware.
During flight gimbal behaves unresponsive and very irratically.
I have tried restarting including changing battery nothing seems to help.
The drone has not been crashed or hard landed.

you can see what gimbal is doing here this was taken after doing a gimbal calibration

Sorry for your experience with our product, have you crashed the drone? How did this issue happen? If the drone didn't be crashed, please try to refresh the firmware via DJI Assistant 2 to see if it works.

no the drone has never been crashed or hard landed.
as far as im aware i have the latest firmware but not sure how to reinstall using dji assistant 2.
i only seem to have dji go 4 app am i missing the assistant app?

Hellsgate Posted at 2017-9-23 19:44
no the drone has never been crashed or hard landed.
as far as im aware i have the latest firmware but not sure how to reinstall using dji assistant 2.
i only seem to have dji go 4 app am i missing the assistant app?

You can try to refresh the firmware. Here is the tutorial video for your reference.

Ok got the assistant going did a factory reset on drone and refreshing firmware will let you know how it goes

Still no change after firmware refresh have done multiple gimbal calibrations.
the gimbal moves up and down fine but doesnt work correctly after about a minute after startup

ok just to give an update just checked sensor state imu appears to be disconnected.
when i click on imu calibration it comes with an error saying disconnected

Hellsgate Posted at 2017-9-23 23:40
ok just to give an update just checked sensor state imu appears to be disconnected.
when i click on imu calibration it comes with an error saying disconnected

Can you please post the screenshot of error message here?

Ive sent the drone in for repair through the retailer i bought it from

here are screen shots of error msgs
1st image shows drone running via background image but not detecting batteries.
2nd image shows gimbal error msg

3rd shot shows accelerometer and gyroscope not being detected.
i also have screen shots of main screen showing that everything apears to be ok but i noticed that the gps has no signal yet 13 satelites were detected at the time.

this video shows just one of the problems with the gimbal

Hellsgate Posted at 2017-9-25 02:16
https://www.youtube.com/watch?v=hFfjGrfWlXs

this video shows just one of the problems with the gimbal

Sorry that you are experiencing difficulties, since you have sent it to your dealer, I believe they will take care of it for you, hope the problem will get sorted out soon.