Online Repair Contact Form
462 5 2017-9-24
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fans7aae22dd
lvl.1
United States
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Has anyone had trouble filling out the online repari contact form.  I input my name, phone number, address, city.  After city there are three drop down boxes that are blank when I click on the down arrow on the right side of the drop down box.  Each of the three boxes are blank so I am not able to input any information.  However, when I hit 'submit', I receive an error because the three boxes are blank.  There is nothing I can do so therefore, not able to submit my repair request.

Anyone one else having this problem.  I've tried both Safari and Firefox thinking it might be the browser but same issue on both.  The three boxes below outlined in red are the drop downs with no infomation but must contain some information to submit the form.

[img]https://forum44.djicdn.com/data/attachment/forum/blob:https://forum.dji.com/ae042a0e-272c-422d-b241-9b5dc480d177[/img]
2017-9-24
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ChronicLynx
lvl.1
Flight distance : 298720 ft
United States
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Same issue, bump.
2017-9-24
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Jyunte
Second Officer
Flight distance : 2103150 ft
United States
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I filled out my repeat request last night and had no problem. Sorry if I broke it for you!
2017-9-24
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sorry for the trouble caused, we are working on fixing it, please wait a moment, I will keep you updated.
2017-9-24
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DJI Mindy
Administrator
Flight distance : 7 ft
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Update: the system has been fixed, please try again, we are sorry for the inconvenience caused.
If there is any further problem, please keep us updated.
2017-9-24
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fans7aae22dd
lvl.1
United States
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Yes, I tried again and it worked perfectly.  Thank you!
2017-9-26
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