Hi, I live in Pakistan, I had an issue with my osmo+ that the live feed freezes every time I hit the record button, upon contacting DJI Support i was asked to send the device back for further investigation and for warranty claim, I went back to my dealer and my dealer sent the Osmo back but he didn't sen the battery as batteries are not allowed to be shipped internationally through Pakistan,

would it be an issue if I have not sent the battery?

and furthermore, how many days does it take for Honk Kong DJI repair center to send OSMO back??

If you had sent the product out through your dealer, they will get information on the status of repair. Please consult with your dealer. Regarding the battery, it will not hurt the product if you had not shipped back your battery.

AHK, the battery is not essential to be sent in, don't worry about it.
While we cannot give you a precise time frame because it depends on the speed of Express company, we will try our best to get it repaired and ship it out as soon as possible.