I am experiencing noticeable wobble in the lower half of the video scene. Is this a defective gimbal? Have others noticed similar issues? See video sample below:

(For full res video visit YouTube source)

I've not seen this before.
Some questions:
- What mode are you flying in (possibly Sports mode?)
- Is it in every shot you take?
- Is this behavior or has it always been like this? (if new, when did it start)
- I think these files were taken from the SD card right?
- Do you have different batteries and is it with all of them?

Montfrooij Posted at 2017-9-29 05:43
I've not seen this before.
Some questions:
- What mode are you flying in (possibly Sports mode?)

- What mode are you flying in (possibly Sports mode?)
regular mode, no sport
- Is it in every shot you take?
not every shot but almost all the time when flying straight in one direction
- Is this behavior or has it always been like this? (if new, when did it start)
not new, I just started noticing it more
- I think these files were taken from the SD card right?
yep these are source
- Do you have different batteries and is it with all of them?
I only have one battery

ktrap Posted at 2017-9-29 05:53
- What mode are you flying in (possibly Sports mode?)
regular mode, no sport
- Is it in every shot you take?

Ok, do you use any filters or so on the gimbal?

no filters.

It could be a sensor issue. What version of firmware are you using?

ktrap Posted at 2017-9-29 08:31
no filters.

I will let the pro's take over from now on.
Ruled out all the obvious.

DJI-Mark Posted at 2017-9-29 08:43
It could be a sensor issue. What version of firmware are you using?

Latest firmware

ktrap Posted at 2017-10-2 03:31
Latest firmware

This is a jello effect caused by vibrations the gimbal is not able to compensate.

I suggest you replace all you propellers with the replacement set to check if it's not due to an imbalance.
If it does not help, try filming while holding your Spark in hand (to simulate flight).

In the end, it could be a gimbal defect.

TheCyberKnight Posted at 2017-10-2 05:27
This is a jello effect caused by vibrations the gimbal is not able to compensate.

I suggest you replace all you propellers with the replacement set to check if it's not due to an imbalance.

check the gimbal itself to see if there is anything bent as well.

i'd check over all of the prop blades and hubs, the jelly screen is due to a camera vibration.  I found two cracked props that flew fine before other than being a little louder than normal.  if you've crashed at all, even a light tap against a wall can start a crack/tear in a blade.  

Did you use a" speed reduce-tool" for editing the video...?

looks like jello effect - usually happens when excessive vibration f/AC body &/or props causes the gimbal to shake

Ok. Thanks for advice. I’ll replace the props and reevaluate.

JMR58 Posted at 2017-10-2 10:11
Did you use a" speed reduce-tool" for editing the video...?

No speed reduction when editing

Ktrap, did you crash your drone before? What is the version of your app? Please export the flight data for us to locate the problem. Thanks for your support.

Check your props for damage, take them off and check the legs. If your props are damaged they could be introducing major vibrations that the gimbal dampers cant handle. Check your gimbal, is it obstructed by anything does it move freely. The jellow effect is due to vibrations translating from the body to the gimbal. The gimbal has rubber buffers that fit between it and the mount that normally absorb these vibrations.

If you look down the front of your spark you can just see them.


You can see them clearly here.

DJI Elektra Posted at 2017-10-13 01:36
Ktrap, did you crash your drone before? What is the version of your app? Please export the flight data for us to locate the problem. Thanks for your support.
https://www.youtube.com/watch?v=ngEHdAlAh9A

No crashes. I replaced the props last week, the jelly effect is still there. I’ll export the flight data and upload.

ktrap Posted at 2017-11-4 04:34
No crashes. I replaced the props last week, the jelly effect is still there. I’ll export the flight data and upload.

Ktrap, thanks for your update. Please keep us updated.

DJI Elektra Posted at 2017-11-6 01:36
Ktrap, thanks for your update. Please keep us updated.

so I extracted the flight data corresponding to the problematic flight. You can find the files here:
https://drive.google.com/open?id ... cqt7cmG9TsnJc7yx37y

ktrap Posted at 2017-11-11 14:46
so I extracted the flight data corresponding to the problematic flight. You can find the files here:
https://drive.google.com/open?id=1vQVUju-8ei2e9cqt7cmG9TsnJc7yx37y

Thanks for your update. I would forward it to our engineers and locate the problem.

DJI Elektra Posted at 2017-11-13 01:30
Thanks for your update. I would forward it to our engineers and locate the problem.

Great. How would I go about contacting the engineering team?

ktrap Posted at 2017-11-13 20:05
Great. How would I go about contacting the engineering team?

We would update the info in the thread once we have news. Thanks for your patience.

Hi, we have checked your flight data and found the gimbal vibration was abnormal. May i ask has your drone experienced a collision? We do recommend you to send it for repair.

墨老爷子 Posted at 2017-12-10 20:41
Hi, we have checked your flight data and found the gimbal vibration was abnormal. May i ask has your drone experienced a collision? We do recommend you to send it for repair.

no collisions. I replaced the blades. I'll test it out and see if the wobble is still there. If it is now would I go about sending it for repair? I also have DJI refresh care plan.