Hello. I pressed EXIT at some point in the app ando now I can't sign in, I've changed the password a couple of times with no results.

FAILED TO SIGN IN. PLEASE RETRY.

Please go through the reset the password process. You may have to log into your email from a home computer to complete this.

DJI-Mark Posted at 2017-9-29 12:21
Please go through the reset the password process. You may have to log into your email from a home computer to complete this.

I've done this 5 times now, the complete password process in my computer at home. Now my account is blocked. I can access my us-ag account but I can't use that same password in the app.

1MGCOLOMBIA Posted at 2017-9-29 12:27
I've done this 5 times now, the complete password process in my computer at home. Now my account is blocked. I can access my us-ag account but I can't use that same password in the app.

Sorry that the picture is too small and blurry to be view, could you please PM me your account and password? We will test, thanks.

DJI Mindy Posted at 2017-9-29 18:18
Sorry that the picture is too small and blurry to be view, could you please PM me your account and password? We will test, thanks.

Hello Mindy. I updated the software and I'm in.

1MGCOLOMBIA Posted at 2017-9-30 08:33
Hello Mindy. I updated the software and I'm in.

That's great, please keep us updated if you have any further question.