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DJI GO or DJI GO 4 for Osmo
7066 11 2017-9-29
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Precision
lvl.4
Canada
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Which one i should use for my Osmo?

DJI GO deosnt work always crash and DJI GO 4  cant find my osmo

Is there any third cie apps i can use ?

Thank you

2017-9-29
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DJI Mindy
Administrator
Flight distance : 7 ft
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DJI Go is the right APP for Osmo. Please use the mobile device that is in our compatible list to avoid crashing issue. compatible list.png


2017-9-29
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Precision
lvl.4
Canada
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I have a samsung S7 and it always crash

What the hell , my phone is at least 1 yeay and DJI is not able to make an apps that work with it?  WOW
2017-10-2
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Supong
Second Officer
Thailand
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Go for Apple. Never crash with ios 10.3.3
2017-10-2
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Smaxta
lvl.2
Flight distance : 5075 ft
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Precision Posted at 2017-10-2 17:45
I have a samsung S7 and it always crash

What the hell , my phone is at least 1 yeay and DJI is not able to make an apps that work with it?  WOW

Cheers, Precision. For Osmo+ you have to use DJI Go App. But, if you have DJI Go 4 app installed on a same device, you have to force stop it from settings-> applications. Or just uninstall DJI Go 4 app if you don't need it for e.g drone. Same story, if U have Litchi installed- only one app at a time, other to be force stopped (not just close). I have S7 edge- never crash. Hope this helps you.
2017-10-4
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Precision
lvl.4
Canada
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will try it for sure
2017-10-5
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DJI Mindy
Administrator
Flight distance : 7 ft
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Smaxta is right, please make sure DJI Go 4 is closed completely.
2017-10-11
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StanfordWebbie
Captain
Flight distance : 178018 ft
United States
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DJI Mindy Posted at 2017-10-11 00:39
Smaxta is right, please make sure DJI Go 4 is closed completely.

Can you clarify what that means?  Smaxta said go to Settings/Applications.  There is no "Applications" tab under Settings.  There IS a list of all the applications, but the 4 choices there only say Location, Photos, Siri&Search, and Cellular Data.  So, with DJI Go4 on my iphone, can you clarify the exact steps I need to take in order to avoid that interference with the DJI Go app?  What does "force stop" mean and how is that accomplished?
2017-10-21
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DJI Mindy
Administrator
Flight distance : 7 ft
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StanfordWebbie Posted at 2017-10-21 21:05
Can you clarify what that means?  Smaxta said go to Settings/Applications.  There is no "Applications" tab under Settings.  There IS a list of all the applications, but the 4 choices there only say Location, Photos, Siri&Search, and Cellular Data.  So, with DJI Go4 on my iphone, can you clarify the exact steps I need to take in order to avoid that interference with the DJI Go app?  What does "force stop" mean and how is that accomplished?

I'm so sorry for the late response because of vacation.
Sometimes when you close APP, it may still run in the background.
For iPhone, please double click Home Button to close DJI Go 4 completely.
2017-10-27
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StanfordWebbie
Captain
Flight distance : 178018 ft
United States
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DJI Mindy Posted at 2017-10-27 23:16
I'm so sorry for the late response because of vacation.
Sometimes when you close APP, it may still run in the background.
For iPhone, please double click Home Button to close DJI Go 4 completely.

I'm sorry, Mindy, but still just a bit unclear.  If I double click the home button on my iPhone, that only displays all the open apps  - one behind the other.  To close any one of them, I then have to then swipe it upwards.  Is that what you meant?  And for iPhone, will closing an app that way be the same as "force stop" as Smaxta mentioned?
2017-10-28
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DJI Mindy
Administrator
Flight distance : 7 ft
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StanfordWebbie Posted at 2017-10-28 07:47
I'm sorry, Mindy, but still just a bit unclear.  If I double click the home button on my iPhone, that only displays all the open apps  - one behind the other.  To close any one of them, I then have to then swipe it upwards.  Is that what you meant?  And for iPhone, will closing an app that way be the same as "force stop" as Smaxta mentioned?

Yes, you are right.
2017-10-28
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Sparky_17
Captain
Flight distance : 62349 ft
Canada
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Hey all,  Just ordered my OSMO+ and have downloaded my DJI GO app.  Are there still issues with the app and if so, what should I look for.  I'm using an iphone 6s on IOS 11.2.5.  Thanks
2018-2-12
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