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IOS11 DJI Go 4
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6042 43 2017-10-2
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Reckoner
lvl.4
Flight distance : 1791768 ft
United Kingdom
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So after recently getting a new iPhone 7 after using an iPhone 6 for the last year I was very excited to see if the extra performance from the iPhone 7 improves the experience.

I’m disappointed to say that iOS 11 seems to have caused some trouble.

My issue in summary:-

Controller connects to P4. Green light.
iPhone is connected via lead to controller. Open app and DJI go 4 shows no connection to drone. Reinstall DJI go 4 with no success.

Luckily my friend had his iPhone 6 with iOS and tried his DJI go 4 app which works perfectly.

Conclusion is that my iOS 11 has caused some issues for the DJI go 4 app.

DJI is there any remedy for this as currently I cannot use my P4 unless I have a device on iOS 10 which I don’t have.

Reckoner
2017-10-2
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Reckoner
lvl.4
Flight distance : 1791768 ft
United Kingdom
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Any Ideas anyone?
2017-10-3
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GrangerFX
First Officer
Flight distance : 817713 ft
United States
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Easiest thing to try is a different lightning cable. Use an official Apple cable. Probably not it but a really easy one to test.
2017-10-3
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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I have had no problems ios 11.
2017-10-4
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embayweather
Captain
Flight distance : 556667 ft
United Kingdom
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Same here. I have an iPhone 8 + and it works fine for me.
2017-10-4
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ACW
Captain
Flight distance : 13838848 ft
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United Kingdom
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A moderator on here advised to delete your GO 4 app and reinstall it - worked for me.
2017-10-6
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Dockater
First Officer
Flight distance : 139649 ft
Germany
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RE: IOS11 DJI Go 4


Everything is working just fine, I updater phones and ipad 2 days ago. It does not seem to be a general problem. Litchi works too. Reload, reboot, and light candles.
2017-10-6
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DJI-Mark
First Officer

United States
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ACW Posted at 2017-10-6 10:36
A moderator on here advised to delete your GO 4 app and reinstall it - worked for me.

That is a good starting point. If you update the firmware it is always good to update everything else.
2017-10-6
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fans3a2d0a33
New
United States
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Same thing happened to me. I purchased in IPad mini4, which is recomended by DJI.  When I tried to connect it, the App won't recognize the device and it has the new IOS 11.  I called DJI, after a while of testing, redownloading reconnecting, powering off/on, they determined it was the IOS 11 causing the issue.  Of course I was annoyed and asked why the top drone company isn't compatible with one of the top mobile device manufacturers with their latest firmware updates. They agreed and said that they know about the issue and their technicians are dilligently working on a solution. I was able to get out of him that the update may come as soon as next week (10/20/2017).  You better believe that I will be back on the phone with them if this doesn't happen.  Hope this gives you some hope.
2017-10-13
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hareeshreddy
lvl.1

India
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DJI doesn't seem to be comfortable with IOS 11. I just updated my iPhone X to iOS 11.2 and now the app no longer function properly. Only white blank screen at startup and automatically it will close itself after few seconds of inactivity.

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2017-12-6
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Jordan153
lvl.1

India
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2018-2-7
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Ryanrichter
New

United States
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This same thing happened to me on my iPad mini 4 with iOS 11.0.2 for mobile. DJI Go 4 would constantly crash as soon as a link to the Magic was established.  Finally completely uninstalled DJI Go 4 and did a clean reinstall. Now it works perfectly.
2018-2-20
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djiuser_91yWLScXxz7B
lvl.1

India
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2018-3-9
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djiuser_91yWLScXxz7B
lvl.1

India
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2018-3-9
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Patrick Green
New

Pakistan
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2018-3-10
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subwayfreedom
New

India
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2018-3-12
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lvl.1

India
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2018-3-20
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gokuandvegeta
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2018-3-29
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2018-4-15
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2018-4-16
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2018-4-25
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New

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2018-6-21
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tech_hacks
lvl.1

India
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2018-9-12
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robot2movie
New

India
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2018-11-1
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robot2movie
New

India
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2018-11-1
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sahilkhan
lvl.1

India
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2019-2-28
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lukina4real
lvl.1

United States
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2019-3-9
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lvl.1

United States
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2019-3-9
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2019-9-13
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2019-9-13
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lvl.1

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2019-9-13
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bhaiterabhai
New

India
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I’m disappointed to say that iOS 11 seems to have caused some trouble.
2020-1-28
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devinhook33
lvl.1

United States
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2020-5-17
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djiuser_C8tZy1sSAnsX
New

India
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Anyone else having issues with an ipad mini 2 on IOS 11 and using the DJI Go 4 app?
2020-10-29
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rareskyfive
lvl.1

India
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Currently, the latest DJI GO 4 for CrystalSky is V4. 3.0.
2021-3-13
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rareskyfive
lvl.1

India
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i faced a similar issue on my android device mybkexperience mcdvoice
2021-3-14
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DroneJunkieQc
Captain
Flight distance : 1015679 ft
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Canada
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Just realized this thread was from 2017 lol.     
2021-3-15
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StorePlayApk
lvl.1

India
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2023-6-27
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