DJI Assistant 2 Issue
Uploading and Loding Picture ...(0/1)
o(^-^)o
allyssongemelli
Second Officer
Flight distance : 2562467 ft
Brazil
Offline

I installed the DJI Assistant 2 in my notebook, everything ok. I logged in my account, and after this I put the USB cable in drone. The problem that nothings showed in the screen. I tried another USB port, and unsucessful. The ackward that is showing Inspire 2, 'how to connect' a message. My drone is a Phantom 4 Advanced.


2017-10-3
Use props
JohnChristian
lvl.1
United States
Offline

I don't know when this was posted, but i am having the same issue.  I also find it difficult to follow the instructions on how to update firmware.  Is there a good step by step anywhere? Thanks
2017-10-4
Use props
JohnChristian
lvl.1
United States
Offline

I don't know when this was posted, but i am having the same issue.  I also find it difficult to follow the instructions on how to update firmware.  Is there a good step by step anywhere? Thanks
2017-10-4
Use props
Cetacean
Captain
Flight distance : 2528264 ft
  • >>>
United States
Offline

JohnChristian Posted at 2017-10-4 18:20
I don't know when this was posted, but i am having the same issue.  I also find it difficult to follow the instructions on how to update firmware.  Is there a good step by step anywhere? Thanks

Aloha John,

     The P4 Advanced page at the DJI web site has many videos on just about everything including firmware and Assistant 2.  There is a tab below the first couple videos that has many more videos.  Give it a look.  Try the manual to.  It is a good basic background on what you are trying to fly.

Aloha and Drone On!
2017-10-4
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

If the application doesn't detect the drone, please try the following steps:
1. Remove the USB cable and check whether DJI Assistant 2 can detect the device.
2. Restart the device.
3. Check the drive system: Power on the aircraft and connect it to the PC. Enter Task Manager. If the driver software is not installed, a yellow examination mark is displayed in the Device Manager. Please re-install the driver software.
4. Disable signed driver enforcement.
If it still couldn't connect, I would suggest trying another PC.
2017-10-4
Use props
Håkan K
Second Officer
Flight distance : 262946 ft
  • >>>
Sweden
Offline

I had the same issue. I think the DJI Assistant 2 download at the Phantom 4 A is faulty in some way. i downloaded the one from the  Mavic Pro Platinum page, unistalled the first one and installed that one instead. It did connect in the second USB port I tried in my computer. Before that I tried the DJI Assistant 2 downloaded from the P4A page on another computer were it failed too. There is a difference in size between the two downloads for some odd reason.
2017-10-5
Use props
allyssongemelli
Second Officer
Flight distance : 2562467 ft
Brazil
Offline

Ok Thor, I'll try later again. Isnt necessary to turn the RC too? Or only the AC?
2017-10-6
Use props
CoreyB10
First Officer
Flight distance : 1665023 ft
  • >>>
United Kingdom
Offline

When updating the craft you don't need to power the RC on at all.
2017-10-18
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules