Hello everyone, I can not update the ac firmware, the rc can do it independently with the assitance 2, but I always have to go back to the factory firmware to be able to fly, try with dji go app, with assistance 2 (together and separately) (with windows and with ios) (full batteries always), always says "failed the update" and try again .. the error that is thrown is the "undefined 0x020106" .. if anyone passes or step and can give me a hand I will be grateful

Please leave me with your DJI account, there is a beta to solve this case.

DJI Thor Posted at 2017-10-3 21:08
Please leave me with your DJI account, there is a beta to solve this case.

thanks , my user name is andresdot, and my email is andresdotro@gmail.com

Andres1986 Posted at 2017-10-4 06:27
thanks , my user name is andresdot, and my email is

The beta is available to your account, now you can upgrade version 1.3.8.10. Please refer to the steps below to upgrade it via the DJI Assistant 2.
1. Log into your DJI account.
2. Upgrade the firmware V1.3.8.10.
3. Once it's done, please press the "Record" button on RC and make sure it's recording, then start to upgrade firmware to the latest one, it will be working.

I do not have the option to choose that version, i can choose between v.01.04.0000 or v01.03.1000

DJI Thor Posted at 2017-10-5 01:15
The beta is available to your account, now you can upgrade version 1.3.8.10. Please refer to the steps below to upgrade it via the DJI Assistant 2.
1. Log into your DJI account.
2. Upgrade the firmware V1.3.8.10.

I have my rc and my ac with different versions .. I can not fly and it will not let me reset it from the factory
it says that the reset failed and that it tries again, what can i do?

I had the same problem.
Please send me the firmware V1.3.8.10  as well.
My account is cominet@daum.net
Thank you very much.

DJI Thor Posted at 2017-10-5 01:15
The beta is available to your account, now you can upgrade version 1.3.8.10. Please refer to the steps below to upgrade it via the DJI Assistant 2.
1. Log into your DJI account.
2. Upgrade the firmware V1.3.8.10.

I had the same problem.
Please send me the firmware V1.3.8.10  as well.
My account is cominet@daum.net
Thank you very much.

fans81180067 Posted at 2017-10-7 03:01
I had the same problem.
Please send me the firmware V1.3.8.10  as well.
My account is  

Sorry for the late reply, the beta should be available to your account, please refer to my answer on 4#. But please kindly note that you got the same error code like the OP posted, or the beta won't help.

Andres1986 Posted at 2017-10-6 15:17
I have my rc and my ac with different versions .. I can not fly and it will not let me reset it from the factory
it says that the reset failed and that it tries again, what can i do?

Please make sure that you had logged in the right account that you provide me above, it was released to the account you offered. Now have you updated the AC's firmware? If yes, please update your RC, too. Either DJI GO 4 or DJI Assistant 2 will do the RC's update.

DJI Thor Posted at 2017-10-9 00:59
Please make sure that you had logged in the right account that you provide me above, it was released to the account you offered. Now have you updated the AC's firmware? If yes, please update your RC, too. Either DJI GO 4 or DJI Assistant 2 will do the RC's update.

i got the same problem. plz help
DJI email: kpng9876543210@hotmail.com

ben0619 Posted at 2017-10-21 22:59
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i got the same problem. plz help
DJI email:

Replied your another post, please provide us with the error code, thank you in advance!

I too have the same error code when upgrading my Mavic. It will fail on the Assistant on PC, and on the phone app through Android. My RC was successfully updated however, through the assistant. My email is: gilbertgil@gmail.com Thank you

I also got this error, I prefer not to place my e-mail on the forum, to whom can I send a personal message with my e-mail?

I had the same problem.
my account is emilyclarke13@gmail.com
could you please send me the V1.3.8.10 firmware as well
thanks

Emily Clarke 0 Posted at 2017-11-17 02:50
I had the same problem.
my account is
could you please send me the V1.3.8.10 firmware as well

Hi, the beta is now available to your account, please refer to my post on 4# and upgrade the firmware.

Dr_Prometheus Posted at 2017-11-5 12:49
I also got this error, I prefer not to place my e-mail on the forum, to whom can I send a personal message with my e-mail?

The beta should be available to your account days ago. Had you received and upgraded it? Let me know if you still have problems on it.

DJI Thor Posted at 2017-11-20 21:10
Hi, the beta is now available to your account, please refer to my post on 4# and upgrade the firmware.

I am still having trouble. I was able to install the V1.3.813 onto the drone. However I followed your instructions and I was still getting the same error when trying to upgrade after that. I was able to update the RC to the latest firmware. Please help!!

Just updated mine and it worked flawlessly.

Emily Clarke 0 Posted at 2017-11-23 12:30
I am still having trouble. I was able to install the V1.3.813 onto the drone. However I followed your instructions and I was still getting the same error when trying to upgrade after that. I was able to update the RC to the latest firmware. Please help!!

disregard the above... I had a faulty SD card so the REC step wasn't working, SD card replaced now and sucesfully upgraded!!

Emily Clarke 0 Posted at 2017-11-24 01:19
disregard the above... I had a faulty SD card so the REC step wasn't working, SD card replaced now and sucesfully upgraded!!

Sorry for the late reply and thank you so much for your update. Good to hear! Have a nice day.

DJI Thor Posted at 2017-10-3 21:08
Please leave me with your DJI account, there is a beta to solve this case.

Exact same with me. Please can you help me

Jimbobaroola Posted at 2-22 04:08
Exact same with me. Please can you help me

Jim, sorry for your trouble. Could you please provide me with the specific firmware of you Mavic Pro and the error message? To confirm if the beta firmware works in your case. Look forward to your reply.