Got my new spark... footage choppy and jittery
1891 11 2017-10-4
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cbaabc
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Taiwan
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Got my spark 2 days ago cause of my previous one fell from the sky.
Sadly after some videos, the footage is choppy and jittery...   sigh.
My previous one was ok, it did have little chop and jitter but was not as bad as this new one, also new one seems not as sharp.
Sigh and bummed, just check a few youtube spark videos they were quite smooth and look not bad.
My new spark's footage bums me out, I don't want it.
2017-10-4
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Adomolis
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Ireland
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Well its really hard for us to judge anything here without seeing some of your footage
2017-10-4
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cbaabc
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Taiwan
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Adomolis Posted at 2017-10-4 07:06
Well its really hard for us to judge anything here without seeing some of your footage

yeah but how could orig. footage be seen?
2017-10-4
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Montfrooij
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Please share some of that choppy stuff with us (straight from the SD card, no editing).
2017-10-4
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Montfrooij
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cbaabc Posted at 2017-10-4 07:11
yeah but how could orig. footage be seen?

You can upload a file from your SD card to Youtube. (if you have an account)
2017-10-4
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cbaabc
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Montfrooij Posted at 2017-10-4 09:22
You can upload a file from your SD card to Youtube. (if you have an account)

that'll alter the orig. footage. youtube compresses?
2017-10-4
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Montfrooij
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cbaabc Posted at 2017-10-4 10:30
that'll alter the orig. footage. youtube compresses?

It will, but youtube won't cause choppy footage. Only some artifacts.
2017-10-4
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Adomolis
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cbaabc Posted at 2017-10-4 10:30
that'll alter the orig. footage. youtube compresses?

you can try using wetransfer.com or google drive or whatever
2017-10-4
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DJI Thor
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Could you please upload some original footage from the SD card to Dropbox and paste the link here so we could help more? Thank you.
2017-10-5
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cbaabc
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United Kingdom
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Today went to the DJI flagship store as that's what support told me can do.  Keep in mind I only have my spark for 2 days and notice on the first video it's problematic footage.
The service department employee look at my problematic footage and said need to send it back to factory. I was like WTF! I had it for 2 days, it's within 7days can return or within 15days exchange.
I was thinking DJI seem like a respectable company and maybe handle things like Apple or at least a little bit like it.  Aruged with the employee who seemed laughing inside and took satisfaction in saying have to send it back and will take about 2 weeks.  This shi**y DJI support service is a joke, there is no service, you got it your product for 1 minute if it has problem their flagship store can't help you, they'll send it back and you wait for god knows how long.   F**k...   I wish gopro drone get better, don't wanna deal with DJI bs.  First one fell from sky completely not my fault as flight log shows, have to fork out $350 to get a new one, and now they gave me a defect, and now have to wait and back and forth this BS.
2017-10-9
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Simon :0)
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United Kingdom
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I get to he same thing..... so annoying!
2017-10-9
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cbaabc
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China
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I'm going to make a youtube video on this.
2017-10-9
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