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DJI GO 4 APP ASKS FOR LOGIN AFTER UPDATE
1108 10 2017-10-5
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Notabeginner
lvl.2
United Kingdom
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Hello there this is the first time I am using the forum so those of you who are expert you better be gentle.
After being prompted to update my DJI GO 4 Application I updated yesterday. After the software update which happened successfully. When I launched the DJI GO 4 App for the first time after update I was forced to put in my username and password I tried this unsuccessfully. So I contacted customer support on-line the person who I spoke with could not help I would like someone to please explain why in the past I have not been prompted to put in my username and password before I can access the app.
2017-10-5
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ro_flyer
Captain
Flight distance : 4784701 ft
Brazil
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Because they changed it. Check your login credentials. You'll only have to log in once...
2017-10-5
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Aardvark
Captain
Flight distance : 384432 ft
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United Kingdom
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It should be the same log in details that you use for the forum ?

Careful entering the password though, it may take a couple of attempts to get the input cursor to appear. Once you've done this once then all should be good.

2017-10-5
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Notabeginner
lvl.2
United Kingdom
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Ro_Flyer and Aardvark thank you very much for your replies  (Proud looking dog Aardvark) Aardvark I had to put in my username details at least 8 times before I was able to access DJI GO app everything ok now do I add you both as friends?
2017-10-5
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Aardvark
Captain
Flight distance : 384432 ft
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United Kingdom
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Notabeginner Posted at 2017-10-5 06:59
Ro_Flyer and Aardvark thank you very much for your replies  (Proud looking dog Aardvark) Aardvark I had to put in my username details at least 8 times before I was able to access DJI GO app everything ok now do I add you both as friends?

"ok now do I add you both as friends?"

That's entirely your choice (watch out though, we might be the grump ones :-;  ).

As to the Avatar, he was on his best behaviour there, for at least ten seconds :-)
2017-10-5
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Notabeginner
lvl.2
United Kingdom
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Thanks ro_flyer I will send you both request to add as friends.   
2017-10-5
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DocAraxá
First Officer
Flight distance : 202283 ft
Brazil
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Dear Notabeginner,

Welcome to the DJI forum. It is one of the best forums in the internet.
Almost everyone here is polite and gentle, mainly with the newbies.
You, as I said is very welcome to bring us your difficulties, thoughts, experiences and doubts.
You will find so many experience pilots to help you that it will become your “home”.
2017-10-5
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Notabeginner
lvl.2
United Kingdom
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DocAraxá Posted at 2017-10-5 07:55
Dear Notabeginner,

Welcome to the DJI forum. It is one of the best forums in the internet.

Thank you DocAraxa I will share any difficulties I have but will always try and fix before troubling anyone. I wish I had time to make forum my home but I am here in UK enjoying flying drone and educating the young people that it is not a toy. I have a question? does anyone know how much to train to get license so far I am seeing that it is costing £900 I also heard the government in uk with CAA are thinking of doing safety awareness can anyone confirm this is in fact true?
Best wishes.
2017-10-5
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ro_flyer
Captain
Flight distance : 4784701 ft
Brazil
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Notabeginner Posted at 2017-10-5 07:16
Thanks ro_flyer I will send you both request to add as friends.

It'd be a pleasure!
2017-10-5
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ro_flyer
Captain
Flight distance : 4784701 ft
Brazil
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DocAraxá Posted at 2017-10-5 07:55
Dear Notabeginner,

Welcome to the DJI forum. It is one of the best forums in the internet.

Always a gentleman!!!
2017-10-5
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DocAraxá
First Officer
Flight distance : 202283 ft
Brazil
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And....that's what we are...my dear friend!
2017-10-6
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