Ice'ik
lvl.1
Russia
Offline
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Hello, there was a problem with osmo x5. When it connected via Wi-Fi I can not access to the files on flash drive. In the Editor menu I see the saved video preview, but there is no photo. If I connect to the camera with "Osmo Wired Video Adapter", the same is happens: there is no access to files on the flash drive(pic.1,2).
Sometimes, regardless of the method of connection, during video recording, the connection may be lost, if I zooming or turn the camera by the joystick. After some time(about 10-15 sec), the connection is restored(pic.3,4).
And when I stop recording, it happens too long, about 10-15 sec. (pic.5).
I tried everything: reinstalled the application, other phone, reinstalling the firmware, other parts(Osmo Handle)-nothing does not help! Maybe there is a problem in "Gimbal Flat Flexible Ribbon Cable"? Please, help?! |
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