Hello everyone, after I updated my phantom 4 to the latest firmware. (I know it's late but I haven't used it in a while).
I restarted my drone and I got a battery signal error (only after updating). I reinstalled the app and no luck
How can I fix this?, I can not fly my drone!!!!

Please click the battery icon and upload a screenshot of battery interface, we will check it.

DJI Susan Posted at 2017-10-8 01:25
Please click the battery icon and upload a screenshot of battery interface, we will check it.

I can't seem to upload it as to upload the image i need a link

DJI Susan Posted at 2017-10-8 01:25
Please click the battery icon and upload a screenshot of battery interface, we will check it.

(I figured out how to upload an image)

JcRacer Posted at 2017-10-8 02:03
(I figured out how to upload an image)

The image did not come through.

Tmygun Posted at 2017-10-8 02:39
The image did not come through.

How about now?

Have you ever discharged the battery to 8%. If not try it.
Look here    Start at 8.18 min in

Peo Posted at 2017-10-8 03:36
Have you ever discharged the battery to 8%. If not try it.
Look here  https://www.youtube.com/watch?v=I9sc-8VZemg  Start at 8.18 min in

yes but the battery signal error only started happening when I updated the firmware

JcRacer Posted at 2017-10-8 04:01
yes but the battery signal error only started happening when I updated the firmware

Just to verify, you have tried to discharge the battery and re-charge it fully but no difference, right? When and where did you buy the battery?

DJI Susan Posted at 2017-10-8 23:48
Just to verify, you have tried to discharge the battery and re-charge it fully but no difference, right? When and where did you buy the battery?

I bought the battery december last year

JcRacer Posted at 2017-10-9 00:31
I bought the battery december last year

Sorry to hear this. I'm afraid that we can not help you as the battery has been out of warranty.