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802 23 2017-10-8
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Peo
First Officer
Flight distance : 25409793 ft
Sweden
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Hi!
This error message comes when I take off. It started after the latest Go app 4.1.12 on my ipad mini 4. After restart it's ok. Am I alone about this?
All updates are the latest on both ipad and drone.
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2017-10-8
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BagoDJIoperator
Second Officer
Flight distance : 1077608 ft
United States
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go into your settings and turn off beginner mode
2017-10-8
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Cetacean
Captain
Flight distance : 2528264 ft
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United States
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Aloha Peo,

    If you have not somehow had the flight mode reset to "Beginner Mode", then the problem may be that you have to connect to the DJI servers.  Check the beginner mode option first and if it is not enabled, then sign in to DJI with the app.  Signing in to the DJI servers is not a regular requirement.  DJI updates their servers and there are new accountability issues with various governments.

     Hope this helps!

Aloha and Drone On!
2017-10-8
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Peo
First Officer
Flight distance : 25409793 ft
Sweden
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I have never had Beginner mod on. Its not that. If I ignore the error, Then I can fly as high and far as anytime
2017-10-8
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BagoDJIoperator
Second Officer
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Peo Posted at 2017-10-8 02:52
I have never had Beginner mod on. Its not that.

maybe you need to log-in to your DJI account then
2017-10-8
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Peo
First Officer
Flight distance : 25409793 ft
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BagoDJIoperator Posted at 2017-10-8 02:54
maybe you need to log-in to your DJI account then

Nope, i have that
2017-10-8
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BagoDJIoperator
Second Officer
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hmmm interesting maybe you need to rest your device or something? can we see a snap shot of your setting?
2017-10-8
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Peo
First Officer
Flight distance : 25409793 ft
Sweden
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I have also reinstalled the app
2017-10-8
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Peo
First Officer
Flight distance : 25409793 ft
Sweden
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After restart, it's okay, until the next day, then the error returns
2017-10-8
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BagoDJIoperator
Second Officer
Flight distance : 1077608 ft
United States
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Peo Posted at 2017-10-8 02:59
After restart, it's okay, until the next day, then the error returns

reset your RC to factory and hopefully that helps
2017-10-8
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jbj220
lvl.4
Flight distance : 847031 ft
United States
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This happens when you update the goapp and not the phantom. Just click off on the x, it will fly just fine. Or do like I do and just use Litchi.
2017-10-8
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HomePoint
Second Officer
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United Kingdom
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I had same message on Spark yesterday, just restarted everything and everything was fine.  I didn't even think about it never mind posting on the forums and still don't feel concerned.  These things are just computers and all interconnecting with other stuff, so some things happen and require a restart.
2017-10-8
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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I'm having the same problem with my P4.  No rhyme or reason.  Just land, reboot everything, and all is hunkee doree.
2017-10-8
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Slickvolt
New

United States
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Mine has it too...but, I can still fly to max altitude and as far as I want even with the error message...
Stellar firmware..
I have never rebooted..it’s a drone, not me, I don’t do what it says, it does what I say.
The day that changes is the day I take it for a swim
2017-10-8
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fans61699a75
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Flight distance : 24897940 ft
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Netherlands
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Yes it sometimes pops up. Restart everything and message is gone. I think you even can fly with this message and drone will not stick to the 30 and 50meters. Its looks like that it is a bug which seems to appear after every app update
2017-10-8
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BlueBirdTN
lvl.4
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jbj220 Posted at 2017-10-8 05:06
This happens when you update the goapp and not the phantom. Just click off on the x, it will fly just fine. Or do like I do and just use Litchi.

Is Litchi a direct replacment of the DJI App?
2017-10-8
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DJI Susan
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According to your description, it seems to be the misjudgment as the drone is not limited actually. I have transferred to our engineers and hopefully they will fix it in the later update. Appreciate your attention.
2017-10-8
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Peo
First Officer
Flight distance : 25409793 ft
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fans61699a75 Posted at 2017-10-8 09:15
Yes it sometimes pops up. Restart everything and message is gone. I think you even can fly with this message and drone will not stick to the 30 and 50meters. Its looks like that it is a bug which seems to appear after every app update

Yes thats right
2017-10-8
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Peo
First Officer
Flight distance : 25409793 ft
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DJI Susan Posted at 2017-10-8 23:16
According to your description, it seems to be the misjudgment as the drone is not limited actually. I have transferred to our engineers and hopefully they will fix it in the later update. Appreciate your attention.

Ok, it becomes easy little nervous when such a message comes up, given the flyaway that have occurred to some people here.

Thx
2017-10-8
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Geebax
Captain
Australia
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Peo Posted at 2017-10-8 23:32
Ok, it becomes easy little nervous when such a message comes up, given the flyaway that have occurred to some people here.

Thx

It is not going to cause a 'flyaway', and in any event, the vast majority of 'flyaways' are the fault of the operator.
2017-10-8
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Dockater
Second Officer
Flight distance : 139649 ft
Germany
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Peo Posted at 2017-10-8 02:52
I have never had Beginner mod on. Its not that. If I ignore the error, Then I can fly as high and far as anytime

  

I too have had this problem a couple of times, after once ignoring it my flight was in reality limited to 30/50. A landing and reset/reboot solved the problems, it is however just one of the reasons I use Litchi so often.
  
2017-10-9
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Peo
First Officer
Flight distance : 25409793 ft
Sweden
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Dockater Posted at 2017-10-9 00:41
I too have had this problem a couple of times, after once ignoring it my flight was in reality limited to 30/50. A landing and reset/reboot solved the problems, it is however just one of the reasons I use Litchi so often.

Maby i have to go over to Litchi!!
2017-10-9
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Dockater
Second Officer
Flight distance : 139649 ft
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Peo Posted at 2017-10-9 23:06
Maby i have to go over to Litchi!!


Both apps have their advantages and disadvantages, flight preplanning with a map, waypoints, POIs, curved flight paths etc. are easy from home, you don’t need the drone, just the iPad or whatever. The dji app has a more comprehensive set up for the drone flying parameters, use both, change from one to another (NOT IN FLIGHT), they both have a comparable interface.
  
One further feature to note, is that by using “Litchi Vue” you can mirror your controller screen to up to five other devices without cables or the necessity to be online; take the whole family flying.
  
2017-10-10
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DJI Susan
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Peo Posted at 2017-10-8 23:32
Ok, it becomes easy little nervous when such a message comes up, given the flyaway that have occurred to some people here.

Thx

Do not worry, it will not cause flyaway as the drone is controlled by RC still. And we will fix it soon.
2017-10-12
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