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Assistant 2 not working
357 8 2017-10-8
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Rutger
lvl.2
Portugal
Offline

I am not able to login in Assistant 2.
I do not see a verification code.
When i click on the email icon (lower left) a empty white screen appears.
Looks like the Assistant software doesn't connect to dji.
Do I only have this problem?
2017-10-8
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Slickvolt
New

United States
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I don’t know what Assistant 2 is....
2017-10-8
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BagoDJIoperator
Captain
Flight distance : 831293 ft
United States
Offline

did you update Assistant 2?
2017-10-8
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Rutger
lvl.2
Portugal
Offline

Yes I did, and after that it is not working anymore
2017-10-8
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BagoDJIoperator
Captain
Flight distance : 831293 ft
United States
Offline

Rutger Posted at 2017-10-8 07:32
Yes I did, and after that it is not working anymore

maybe the servers are down, I was able to login and log out with no issues
2017-10-8
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Rutger
lvl.2
Portugal
Offline

Well if you can login than the servers are up and running
2017-10-8
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Rutger
lvl.2
Portugal
Offline

After 5 reinstalls it finally works...
2017-10-8
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shamot
lvl.3
Flight distance : 1515246 ft
Czechia
Offline

Rutger Posted at 2017-10-8 08:11
After 5 reinstalls it finally works...

Among other bugs in this software this is one of them and I've hit this issue too.
2017-10-8
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DJI Susan
Administrator

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Rutger Posted at 2017-10-8 08:11
After 5 reinstalls it finally works...

Thanks for keeping us updated. I'm sincerely sorry for the inconvenience, and luckily that you have solved it.
2017-10-8
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