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Offline Maps bug in GO 4.1.10 for Android
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7325 99 2017-10-11
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DJI Thor
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DJ Enertia Posted at 2017-10-27 05:26
Also its the whole app that becomes unresponsive or laggs 5-10 sec from any input

I haven't got other users reported the lagging issue of Samsung S8+, I don't know if it is an individual case. Please also try to restart the mobile device, reinstall the app, switch off the Bluetooth device, maybe turn on the airplane mode, manage a gimbal calibration etc.. And it is confirmed that lagging below 200ms is permitted. If steps above doesn't help, a video which illustrates this case is highly appreciated.
2017-10-30
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DJI Thor
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AEM74 Posted at 2017-10-27 19:33
GPS bars were never less than 3. Would that cause my issue by any chance? I've tried other locations but only one place worked and even then not always.

May I have more specific info about your case? When you flew the drone in where should have great satellites and good GPS signal, the transmission interface, as well as the flight record displayed weak signal of it, right? Had you tried playing back your flight record, would the whole flight display no GPS signal when there should really be a fine signal? If I understand correctly, you can export your flight data and contact support support.us@dji.com and apply a data analysis. We would try to check via your data.
2017-10-30
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Mascupz
lvl.1
Flight distance : 55725 ft
Indonesia
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I have the same problem, I tried to install several previous version but they didn't work. I used xperia z3, redmi note 4,redmi 4A, Mi 4LTE they all the sama
2017-10-30
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DJI Elektra
DJI team
Hong Kong
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Mascupz Posted at 2017-10-30 00:58
I have the same problem, I tried to install several previous version but they didn't work. I used xperia z3, redmi note 4,redmi 4A, Mi 4LTE they all the sama

Please ensure that you are using the latest DJI GO 4 version. If not, please reinstall your app.
2017-10-30
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RocketChap
Second Officer
Flight distance : 902034 ft
United Kingdom
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DJI Elektra Posted at 2017-10-30 01:07
Please ensure that you are using the latest DJI GO 4 version. If not, please reinstall your app.

Nope - that hasn't worked for me (exactly the same symptoms).   I have uninstalled and re-installed the app from the play store. Shows 4.1.10
2017-10-30
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AEM74
Second Officer
Flight distance : 332677 ft
United States
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Double post.
2017-10-30
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AEM74
Second Officer
Flight distance : 332677 ft
United States
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DJI Thor Posted at 2017-10-30 00:53
May I have more specific info about your case? When you flew the drone in where should have great satellites and good GPS signal, the transmission interface, as well as the flight record displayed weak signal of it, right? Had you tried playing back your flight record, would the whole flight display no GPS signal when there should really be a fine signal? If I understand correctly, you can export your flight data and contact support  and apply a data analysis. We would try to check via your data.

Hey Thor, here is a picture of the flight:
The No GPS and signal bars were consistent throughout the flight. I only got a weak signal message near the end but only once. I'll get to exporting the data and emailing them when I get the chance.

2017-10-30
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DJI Elektra
DJI team
Hong Kong
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RocketChap Posted at 2017-10-30 06:14
Nope - that hasn't worked for me (exactly the same symptoms).   I have uninstalled and re-installed the app from the play store. Shows 4.1.10

Please try to clear the cache of your phone and download the Here Maps app. You can download the location in the Here Map first, the open your DJI GO 4 app. Please keep us updated if the problem remains.  
2017-10-30
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Sky Hawk
Flight distance : 32323 ft
Thailand
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Offline map on DJI go 4.1.10(Android) it working , before it show "Network Unavilable"
Thank. for DJI engineering team.
2017-10-30
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DJI Diana
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Flight distance : 2408 ft

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Sky Hawk Posted at 2017-10-30 20:00
Offline map on DJI go 4.1.10(Android) it working , before it show "Network Unavilable"
Thank. for DJI engineering team.

Thanks for your update, enjoy the drone, happy flying!
2017-10-31
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DJI Thor
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AEM74 Posted at 2017-10-30 06:48
Hey Thor, here is a picture of the flight: https://m.imgur.com/gallery/UB7Kt

The No GPS and signal bars were consistent throughout the flight. I only got a weak signal message near the end but only once. I'll get to exporting the data and emailing them when I get the chance.

Thanks for your reply, but did you paste the wrong link? I don't see the relative info. Please contact support.us@dji.com when you can catch the data.   
2017-10-31
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Tangcmin
New
Flight distance : 5217 ft
Malaysia
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It's working now... thanks for support
2017-10-31
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RocketChap
Second Officer
Flight distance : 902034 ft
United Kingdom
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DJI Elektra Posted at 2017-10-30 19:43
Please try to clear the cache of your phone and download the Here Maps app. You can download the location in the Here Map first, the open your DJI GO 4 app. Please keep us updated if the problem remains.

Yep - Installing the Here Maps App fixed it for me!
2017-10-31
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AEM74
Second Officer
Flight distance : 332677 ft
United States
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DJI Thor Posted at 2017-10-31 00:30
Thanks for your reply, but did you paste the wrong link? I don't see the relative info. Please contact  when you can catch the data.

Yeah, I posted the right link, but it seems like Imgur redirects to some random album. I posted the direct image and plan on submitting the data within the next day or so. Thanks.
2017-10-31
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adfp_88
lvl.1

Hong Kong
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This  BUG  has been fixed
2017-10-31
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DJI Elektra
DJI team
Hong Kong
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RocketChap Posted at 2017-10-31 09:18
Yep - Installing the Here Maps App fixed it for me!

Great. Have fun with your drone.
2017-10-31
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fans5aee5495
Captain
Flight distance : 3772247 ft
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United Kingdom
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Android version 4.1.15 now official in play store. Map download issue resolved.

New bug when downloading maps if you turn your phone (portrait to landscape) or tablet (landscape to portrait) during map download it errors.

Annoying they never admit what they fixed in each revision.
2017-11-6
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Nazar78
Captain
Flight distance : 5106037 ft
Singapore
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fans5aee5495 Posted at 2017-11-6 13:28
Android version 4.1.15 now official in play store. Map download issue resolved.

New bug when downloading maps if you turn your phone (portrait to landscape) or tablet (landscape to portrait) during map download it errors.

V4.1.15, after first upgrade or clean install, everything was fine. I could download the offline maps. Exit the app then relaunch, now the offline map link disappears from the menu. Checked the downloaded maps physically and it's there but I can't get the offline map link to show in the menu even after restarting the phone. It appears only after first install then missing on subsequent runs. The only way is to uninstall then reinstall again from the Play Store or reinstall with the apk. Anyone noticed this?
2017-11-9
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dorbot
Second Officer
Flight distance : 844770 ft
France
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Same here. Had to uninstall then reinstall and download required maps first run. On second run the option to download offline maps is missing.
2017-11-20
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Nazar78
Captain
Flight distance : 5106037 ft
Singapore
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dorbot Posted at 2017-11-20 02:34
Same here. Had to uninstall then reinstall and download required maps first run. On second run the option to download offline maps is missing.

The latest .18 the offline maps menu link is totally gone even on fresh install although you can still use the downloaded maps from previous version.
2017-11-20
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