motors whine
2416 9 2017-10-11
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kubota344
lvl.4
Flight distance : 1023780 ft
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A question
Is there a way of lubricating the motors
(one of mine is making a whining noise)
I think they are sealed units
but Thought I would ask the experts here
thanks
2017-10-11
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DJI Diana
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Flight distance : 2408 ft

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Could you please post a video about the whining noise for better assistance? Did anything happen before, like hard landing or crash?
2017-10-11
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Geebax
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Australia
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The short answer is no. There are two ball bearings inside the motor but they are very difficult to reach. And in doing so, you may wreck the motors. If a bearing is actually whining, then lubrication will not fix it, it needs to be replaced, however you can buy motors as spares from DJI. Changing them is not easy, as you need to have good electonic repair skills.
2017-10-11
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AndyP.
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DJI Diana Posted at 2017-10-11 19:35
Could you please post a video about the whining noise for better assistance? Did anything happen before, like hard landing or crash?

I second this.
2017-10-11
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DJI-Mark
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Geebax Posted at 2017-10-11 19:43
The short answer is no. There are two ball bearings inside the motor but they are very difficult to reach. And in doing so, you may wreck the motors. If a bearing is actually whining, then lubrication will not fix it, it needs to be replaced, however you can buy motors as spares from DJI. Changing them is not easy, as you need to have good electonic repair skills.

You may need to have a technician look at your aircraft. Please contact Customer Service on this. You can start the repair process here: http://www.dji.com/service/repair
2017-10-12
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DJI-Mark
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United States
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You would not be able to lubricate the motors. They may need to be replaced ultimately.
2017-10-12
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kubota344
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Flight distance : 1023780 ft
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DJI Diana Posted at 2017-10-11 19:35
Could you please post a video about the whining noise for better assistance? Did anything happen before, like hard landing or crash?
While flying few months ago,  something went wrong and it went straight down,  they replaced alot of things,   body, landing  gear,  a few motors ,   
then later they have replaced the gimbal assy
started noise soon after all this   
will post video as soon as possible
2017-10-31
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kubota344
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Flight distance : 1023780 ft
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DJI Diana Posted at 2017-10-11 19:35
Could you please post a video about the whining noise for better assistance? Did anything happen before, like hard landing or crash?

here is a link to the noise my ship is making during flight  /    A high pitch Whistle noise,   more than a whining noise,   Any help greatly appreciated,  
Thank you

https://www.facebook.com/wayne.r ... s/1699961830023554/
2017-10-31
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DJI Thor
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kubota344 Posted at 2017-10-31 09:43
here is a link to the noise my ship is making during flight  /    A high pitch Whistle noise,   more than a whining noise,   Any help greatly appreciated,  
Thank you

Thank you. I had forwarded it to our engineers to confirm. Will come back again when I hear any news.
2017-10-31
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DJI Thor
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Flight distance : 13602 ft
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kubota344 Posted at 2017-10-31 09:43
here is a link to the noise my ship is making during flight  /    A high pitch Whistle noise,   more than a whining noise,   Any help greatly appreciated,  
Thank you

Updated, it is confirmed normal. When suddenly push the sticks or change the attitude of the drone, the sound of the drone might change, it is because of the accelerate and decelerate. No worries. No lubricating oil is needed.
2017-11-1
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