Hello all,
I've recently been unable to connect to the DJI Go 4 app or Litchi for Mavic since I upgraded my iPhone's OS to iOS 11.0.2 and then subsequently (a few days later), completed a full wipe and re-install of said iPhone. No matter what sequence I use to get 'Madge' back into the sky neither the go 4 app or Litchi connect. I initially thought this might be a faulty lightning cable but quickly dispelled this line of inquiry after I was able to connect through litchi using an iPad mini (1st gen) and iPad (4th gen). I've tried deleting the above apps as well as performing a clean install of the OS and only installing DJI Go 4 but still no joy. Any ideas would be greatly appreciated.

Thanks,

Jr.   

Got exactly same issue with iphone 6 plus. Been in touch with dji they say that they are working on a update for compatability for ios 11

fansb0ec071a Posted at 2017-10-13 07:58
Got exactly same issue with iphone 6 plus. Been in touch with dji they say that they are working on a update for compatability for ios 11

The lying ********! They told me that this was the first they'd heard of this 30 mins or so ago! This apparently came directly from the developers....

fansb0ec071a Posted at 2017-10-13 07:58
Got exactly same issue with iphone 6 plus. Been in touch with dji they say that they are working on a update for compatability for ios 11

Updating iOS to 11.0.3 solved the problem.

I'm on 11.0.3 on an iPhone 7 and am still having problems where sometimes I can get a video feed and other times I cannot -- unplugging and replugging the connecter seems to fix it. Even more troubling is several times I have had the screen seemingly freeze and become non-responsive, a behavior others have also reported. Really regret upgrading to 11, hoping DJI resolves this soon.

Same thing is happening with Hangar 360 v2.

SNP Posted at 2017-10-14 12:23
Updating iOS to 11.0.3 solved the problem.

Glad to hear that you've got it resolved, happy flying!

Ex Machina Posted at 2017-10-14 16:15
I'm on 11.0.3 on an iPhone 7 and am still having problems where sometimes I can get a video feed and other times I cannot -- unplugging and replugging the connecter seems to fix it. Even more troubling is several times I have had the screen seemingly freeze and become non-responsive, a behavior others have also reported. Really regret upgrading to 11, hoping DJI resolves this soon.

Same thing is happening with Hangar 360 v2.

A small number of people have a connection issue with the new iOS 11, we've reported to our engineers, they are working on it now, will get it resolved soon.

Ex Machina Posted at 2017-10-14 16:15
I'm on 11.0.3 on an iPhone 7 and am still having problems where sometimes I can get a video feed and other times I cannot -- unplugging and replugging the connecter seems to fix it. Even more troubling is several times I have had the screen seemingly freeze and become non-responsive, a behavior others have also reported. Really regret upgrading to 11, hoping DJI resolves this soon.

Same thing is happening with Hangar 360 v2.

Damn, looks like the 'tweaking' solved one problem and created another. I hope the next update resolves all issues. How were you finding Hangar 360 before the change?

SNP Posted at 2017-10-15 22:54
Damn, looks like the 'tweaking' solved one problem and created another. I hope the next update resolves all issues. How were you finding Hangar 360 before the change?

I'm testing the Hangar 360 2.0x betas which have a couple minor issues but video connectivity was not one of them. Hangar released a fix to the beta team but pulled it for some reason.