DJI Thor
Administrator
Flight distance : 13602 ft
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Please check if all the firmware had updated to the latest version, sometimes the firmware version with a +/- mark behind means the upgrading incomplete. You can check the version by this way: power on the drone, RC, app and enter device---upper right icon---general----about. Refresh again if there is a need.
It might relate to the environment also, please choose a wide area with less interference to fly with.
Check the position of the antennas for the remote controller. Distance should be greater than height during flight, and please make sure the remote controller’s antennas are positioned parallel to and are pointed towards the aircraft.
If the steps won't change anything, I would recommend sending the drone in and we will do a fly test to see if there is something wrong with the hardware.
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