hi can some on tell me why I can only get gimbal to stay straight forward or straight down

How are you trying to move the gimbal? It sounds like you are just using the 5D button. There is a gimbal dial on the top left hand side of the RC which you can use to slowly move the gimbal up or down.

You can also customize the C1/C2 button to make the gimbal stay straight or straight down.

Calibrate the remote controller in the app and use the tilt dial on the left hand side of the remote. Check your gimbal speed settings are not too slow either.

Jenee 2 Posted at 2017-10-14 21:59
How are you trying to move the gimbal? It sounds like you are just using the 5D button. There is a gimbal dial on the top left hand side of the RC which you can use to slowly move the gimbal up or down.

O thanks so so much I just tried this and works .I new I was missing something .i have only had my mavic for a few months still practicing with it   But thanks a lot again

Sounds like perhaps you did not read the manual?  There is soooo much important stuff in there about your very expensive quadcopter. . .

StanfordWebbie Posted at 2017-10-15 10:26
Sounds like perhaps you did not read the manual?  There is soooo much important stuff in there about your very expensive quadcopter. . .

Very good point!

I have read manual I was using that the gimbal wheel but I forgot must of had some kind memory loss  I no I must sound thick lol

Nebuchadnezzar  Posted at 2017-10-18 16:09
I have read manual I was using that the gimbal wheel but I forgot must of had some kind memory loss  I no I must sound thick lol

"but I forgot must of had some kind memory loss"

No worries, it's commonplace for a lot of us. I was looking for my sunglasses the other day while flying and swore I lost them but later found them sitting on my head.