Elsmeghead
lvl.3
Flight distance : 3421503 ft
United Kingdom
Offline
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DJI Susan Posted at 2018-3-6 02:26
Sorry about this. Our engineers are checking the exact status and see whether it can be reproduced at our end. Thanks for your feedback.
I've been in contact with DJI Support through Facebook Messenger and they've come back to me saying "We got a response from our developers. They have reviewed the video that you have sent. It is possible that the unit may be defective, and there's damage with the flat cable specifically."
I have informed them that I strongly disagree with their diagnosis and ensured them it is a firmware error, stating...
"If this is the flat cable causing this, then why does the 1080p @120fps error only occur in firmware version 0700 and NOT 0503, 0600 and 0106 and why does the old error occur in 4K30p when I downgrade to 02.00.0106 but not in 0503, 0600 and 0700"
Logically, a firmware error is the only answer after looking at the results from the tests I performed with up/downgrading the firmware for most of the weekend.
It just seems strange that since the July 2017 update to 0106 and the recent 0700, this has appeared in different video modes. 0600 as yet doesn't appear to be affected, although I haven't tested every resolution on that yet. |
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