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Compass Stuck
1433 7 2017-10-17
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Ivan Davila
lvl.1
Flight distance : 282100 ft
Spain
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Morning from Spain,

Sometimes it's appearing a Compass Stuck Error before trying to take off.

I restart everything and it doesn't appear again, but in my last flight two days ago I had to restart three times.

I always calibrate in every new location.

Should I worry about it or can I fly calm?

Kind Regards,

Iván



2017-10-17
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wntmldrs_belgiu
Second Officer
Flight distance : 793281 ft
Belgium
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In case of compass stuck it helps often just to move away from potentially metal disturbances, and restart.Only recalibrate compass if you're flying again on a really distant location.
2017-10-17
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DJI Susan
Administrator
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Just to verify, has the drone been crashed before? Please upload a screenshot of the error message, I'd like to look into it.
2017-10-17
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Genghis9
Captain
Flight distance : 961 ft
United States
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It is no longer advisable to do a compass calibration unless the system says to do one.
Constantly performing a calibration can induce unwanted error by doing a poor calibration.
As noted above, avoid areas that hold or have magnetic interference.  One common area is reinforced concrete due to the iron rebar.
2017-10-17
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Ivan Davila
lvl.1
Flight distance : 282100 ft
Spain
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Hi all,
You can see the image I sent to DJI Support (attached)
I always calibrate at every new location. Maybe this time there was much concrete surrounding the drone.
Maybe Kp was too high this day. I remember we had a Kp=5 or 6 ¿?
Regards,
Iván

Image

Image
2017-10-25
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Ivan Davila
lvl.1
Flight distance : 282100 ft
Spain
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Hi again,
I have this drone since July 2017 and I had still no crash.
Hoping it'll go on like this :-)
2017-10-25
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Ivan Davila
lvl.1
Flight distance : 282100 ft
Spain
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This is what DJI Support answered:
     
"Dear Iván,
Thank you for contacting DJI technical support,
(...) In order for us to fix this issue, please ensure that both aircraft firmware and remote controller firmware are updated to the latest version. Also, could you please try turning on the GPS of your mobile device when flying and try it out if the issue would still persist right after trying this."

I've got everything they've told me correct.
2017-10-25
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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Genghis is correct.  Even if you get a calibrate warning from the compass, try moving to a different area first, usually only a few feet will do it.  many people over calibrate the compass.
2017-10-25
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