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DJI A3 Pro Activation Failed
1756 5 2017-10-18
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Mr.Bluskyone1
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Are the DJI email activation servers down again? I have activated thousands of DJI products for my clients and have run into this issue once before. I have attempted to activate this A3 Pro flight controller on two different PC, USB Cables, and email accounts it always fails.This is why I suspect the DJI email activation servers are down again? Any ETA or status would be helpful DJI.
2017-10-18
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mediopolis
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Same here, I cannot activate my A3 controller either.  Tech supports response was "send it back for a replacement".... but i am sure they can punch in your serial, etc. and make it work that easy.  For equipment worth 5k+, this kind of crap shouldn't be a regular occurance.
2017-10-18
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mediopolis
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mediopolis Posted at 2017-10-18 15:18
Same here, I cannot activate my A3 controller either.  Tech supports response was "send it back for a replacement".... but i am sure they can punch in your serial, etc. and make it work that easy.  For equipment worth 5k+, this kind of crap shouldn't be a regular occurance.

DJI support staff are complete morons...

I solved this myself by using an older version of the DJI asisstant 2 which allowed me to finally activate and update the firmware.  DJI's advice was to just send it back for a replacement.
2017-10-19
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Mr.Bluskyone1
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Yep, I had to revert back to Assistant 2 V1.5 and it all activated and worked correctly. Assistant 2 V1.6 it bugs out the settings too, I don't advise anyone use V1.6 till the issues are corrected.
I will upload a copy of Assistant 2 V1.5 next week its on my work PC. Here are some pictures of the project DJI was holding up with this issue. It's an upgrade from A2 to A3 Pro for my client.











2017-10-21
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Mr.Bluskyone1
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https://www.dropbox.com/s/a5fg95uocnvunjz/22519307_1113941538741932_401672656801773256_n.jpg?dl=0

https://www.dropbox.com/s/u6x17j8ayo87hn5/22549823_1113941535408599_5294146585456039616_n.jpg?dl=0


https://www.dropbox.com/s/wehaws8ug9zrbfd/22552671_1113941578741928_5623156658630322415_n.jpg?dl=0

PS: the file sharing on this forum is horrible can you make it any more difficult?
2017-10-21
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Billster
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Mr.Bluskyone1 Posted at 2017-10-21 06:25
Yep, I had to revert back to Assistant 2 V1.5 and it all activated and worked correctly. Assistant 2 V1.6 it bugs out the settings too, I don't advise anyone use V1.6 till the issues are corrected.
I will upload a copy of Assistant 2 V1.5 next week its on my work PC. Here are some pictures of the project DJI was holding up with this issue. It's an upgrade from A2 to A3 Pro for my client.

Hello,

I know this is really old but would you happen to still have a copy of Assistant 2 V1.5? It would be much appreciated. Thanks.
2022-2-22
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