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dji go 4 app. android. max alt won't change.
1711 22 2017-10-19
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fans6866b0a1
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ive flown my mavic pro the past few days and just noticed that the max alti wont change. its on 135m now, but ive been higher than that. even after ive updqted the flight info.

any ideas
2017-10-19
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SpaceAce
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I have the same issue with DJI Go 4 App 4.1.12 on iOS: after my first flight of 100m (300 ft) the app said max height was 20m (60 ft).
After the third flight (again, max height during flight was 100m) the overview page now says max height was 60.8m
Looks like there is a bug in compiling the overview page / statistics...
2017-10-19
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The temperature of barometer or other elements may have an impact on the altitude. Please try to land on the flat and wait for a few minutes and see if it will become normal again. If not, please export the flight data to locate the problem.
2017-10-19
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SpaceAce Posted at 2017-10-19 00:19
I have the same issue with DJI Go 4 App 4.1.12 on iOS: after my first flight of 100m (300 ft) the app said max height was 20m (60 ft).
After the third flight (again, max height during flight was 100m) the overview page now says max height was 60.8m
Looks like there is a bug in compiling the overview page / statistics...

Please follow the advice in 3# and keep us updated, thanks.
2017-10-19
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fans6866b0a1
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in the flight log it says I've been upto 200mtrs but the Overview at the top still says 135mtrs. I've tried to delete the app and reinstall it.
2017-10-19
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fans6866b0a1
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how do I export flight data ?
2017-10-19
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G_Sig
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DJI Elektra Posted at 2017-10-19 01:03
The temperature of barometer or other elements may have an impact on the altitude. Please try to land on the flat and wait for a few minutes and see if it will become normal again. If not, please export the flight data to locate the problem.

Frontpage

Frontpage

It's this differences they are talking about.
The app show the right attitude but the frontpage of the app don't show the right numbers in top attitude.
Top distance and time looks right to me.
It has been like this for last 12 months at least.

Flightlogs

Flightlogs
2017-10-19
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fans6866b0a1 Posted at 2017-10-19 01:54
how do I export flight data ?

What is the model of your drone? If you are using mavic , please use DJI assistant 2 to export the data.
2017-10-19
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G_Sig Posted at 2017-10-19 02:08
[view_image]
It's this differences they are talking about.
The app show the right attitude but the frontpage of the app don't show the right numbers in top attitude.

Please tell me the version of your app and the model of your device.
2017-10-19
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fans6866b0a1
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it's a mavic pro. and my phone is s7 edge. using the latest firmware and app.
2017-10-19
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fans6866b0a1
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app is 4.1.10
2017-10-19
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G_Sig
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DJI Elektra Posted at 2017-10-19 02:44
Please tell me the version of your app and the model of your device.

The app is 4.1.10  and device is Samsung S7 .
The real question is where is this date from its not from the flight log as you can see.
This has been like this as long as I can remember. It was like this on the old go app and
app ver or device has nothing to do with that error as it is from Dji server.
I have cleared all flight record and reloaded from your server and still the same.
This has no affect on anything in the app other than the front page,
every thing work as it should both FW on Mavic and app on my divice.
2017-10-19
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fans6866b0a1
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same. mines working fine. apart from showing the upto date stats. it is showing that I've flown higher in the flight log it's just not updating my stats.
Screenshot_20171018-193243.png
Screenshot_20171018-193304.png
2017-10-19
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SpaceAce
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DJI Elektra Posted at 2017-10-19 01:03
The temperature of barometer or other elements may have an impact on the altitude. Please try to land on the flat and wait for a few minutes and see if it will become normal again. If not, please export the flight data to locate the problem.

Negative. In the flight list the (higher) altitudes are shown but the summary page does not reflect the max height! I have three flights with alt between 70 and 100m and the summary says 60.8m.
Data is synced to the DJI-cloud after each flight.

Mavic Pro with latest firmware, app DJI Go 4 version 4.1.12.
Smartphones used are iPhone 6S, 7 and iPad Mini 4.
2017-10-19
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SpaceAce Posted at 2017-10-19 04:54
Negative. In the flight list the (higher) altitudes are shown but the summary page does not reflect the max height! I have three flights with alt between 70 and 100m and the summary says 60.8m.
Data is synced to the DJI-cloud after each flight.

Sorry for the experience. I would forward this situation to our engineers.
2017-10-20
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G_Sig Posted at 2017-10-19 03:36
The app is 4.1.10  and device is Samsung S7 .
The real question is where is this date from its not from the flight log as you can see.
This has been like this as long as I can remember. It was like this on the old go app and

Thanks for the detail information. I would reflect the situation.
2017-10-20
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G_Sig Posted at 2017-10-19 02:08
[view_image]
It's this differences they are talking about.
The app show the right attitude but the frontpage of the app don't show the right numbers in top attitude.

Please note that the top altitude means the highest altitude where your drone take off.
2017-10-21
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DJI Elektra Posted at 2017-10-21 03:15
Please note that the top altitude means the highest altitude where your drone take off.

Yes it has been like that for long time, but for some strange reason it had the right day 30.o8.2017
but not the right attitude. I don't know if your engineers did something but now it's right.
Screenshot_20171021-130212[1].png
2017-10-21
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SpaceAce Posted at 2017-10-19 04:54
Negative. In the flight list the (higher) altitudes are shown but the summary page does not reflect the max height! I have three flights with alt between 70 and 100m and the summary says 60.8m.
Data is synced to the DJI-cloud after each flight.

The summary on the front page just show the time you sync. If you select one month in sync it show top attitude for last month.
2017-10-21
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G_Sig Posted at 2017-10-21 05:06
Yes it has been like that for long time, but for some strange reason it had the right day 30.o8.2017
but not the right attitude. I don't know if your engineers did something but now it's right.

Glad the problem was solved. Please inform us if you encounter new problem.
2017-10-23
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SpaceAce
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G_Sig Posted at 2017-10-21 05:21
The summary on the front page just show the time you sync. If you select one month in sync it show top attitude for last month.

Negative. The problem was imminent since the first flight. Anyway I always sync all events, not just one month and it still shows 60m although there have been 4 flights with each 100m altitude.
2017-10-24
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SpaceAce
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DJI Elektra Posted at 2017-10-23 22:19
Glad the problem was solved. Please inform us if you encounter new problem.

The problem was not solved for me. What did the engineers say about it?
2017-10-24
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G_Sig
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SpaceAce Posted at 2017-10-24 01:28
Negative. The problem was imminent since the first flight. Anyway I always sync all events, not just one month and it still shows 60m although there have been 4 flights with each 100m altitude.

What was the max take off altitude in these cases? It should bee the same as max altitude on front page.
2017-10-24
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