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Image is flashing blue screen
759 1 2017-10-19
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Lucallessandro
First Officer
Flight distance : 303412 ft
Ireland
Offline

Hi everyone,
Just received replacement Mavic and out of the box I get blue flashes or flickering in the image.
Same thing can be seen from the video straght from the sd card.
This happens every 10 seconds or so, wether its recording or not and regardless of the camera settiings.

I have updated it to latest firmware, restarted a few times and issue is still there.

I have attached a screenshot as-well.

Is there anything I can do to fix this or is it a hardware issue and should contact DJI direclty?

Thanks for the help guys!

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2017-10-19
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DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Sorry for the trouble that has been caused. Please try another SD card, also make sure that all the firmware are completely up to date, you can check on the About of General Settings, the latest version is V1.4.000. If the problem persists, please help to export the original files from the SD card, upload to Dropbox and paste the link here, I'll forward to our engineers to look into. Thank you so much.
2017-10-19
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