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Phantom3adv aircraft firmware update failure
1208 11 2017-10-20
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ekbal77
lvl.1
Flight distance : 307205 ft

United Arab Emirates
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Hi
Good day. I had updated my aircraft firmware & it was working quite ok. But suddenly after couple of flights its behave like abnormal. I tried several times to update witb exchanged of sd card. But still its showing abnormal & aircraft gimble light keep beeping on red indicator. I had seàrched several videos on YouTube in regards witb this issue. Only by pushing one small reset button along with turning on aircraft power. But i am bit scare will it work out? Kindly advice.
Many thanks in advance
2017-10-20
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Could you please provide a few screenshots of the error messages you're getting?
2017-10-20
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ekbal77
lvl.1
Flight distance : 307205 ft

United Arab Emirates
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Thanks for your reply i am away right now. Will send you by this evening. Thanks
2017-10-20
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ekbal77
lvl.1
Flight distance : 307205 ft

United Arab Emirates
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First sd card report
1508596547608724021970.jpg
2017-10-21
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ekbal77
lvl.1
Flight distance : 307205 ft

United Arab Emirates
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DJI-Jamie Posted at 2017-10-20 21:29
Could you please provide a few screenshots of the error messages you're getting?


========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


NOTE: THIS ABOVE REPORT FROM THE FIRST SD CARD
2017-10-21
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ekbal77
lvl.1
Flight distance : 307205 ft

United Arab Emirates
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ekbal77 Posted at 2017-10-21 06:41
========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Result: Abort.

Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:10 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:10 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.
[/THIS IS FROM THE CURRENT SD CARD WHICH IS IN AIRCRAFT NOW color]
2017-10-21
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ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
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Try to do the update process again.
2017-10-21
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ekbal77
lvl.1
Flight distance : 307205 ft

United Arab Emirates
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Ok alabama thanks alot
2017-10-21
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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ekbal77 Posted at 2017-10-21 06:42
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

Could you please elaborate as to what kind of behavior you're getting from the aircraft? In what way is it acting abnormally? Regarding the SD card results, have you tried reformatting the SD card prior to reattempting to update? Could you please confirm what firmware versions are being displayed for the aircraft via the "about" section of the camera view?
2017-10-24
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sir, do you still have the problem? If the firmware updating keeps failing, please show us the log which can be find in hidden files in SD card.
2017-10-29
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ekbal77
lvl.1
Flight distance : 307205 ft

United Arab Emirates
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I have always this updates problm.
Mostly result
Reboot the aircraft & try to update the firmware.
2017-12-5
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ekbal77
lvl.1
Flight distance : 307205 ft

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Hi
After a long time i am back with my old problem of not getting firmware updated.
I had tried several times getting the firmware updates but every time the result solid beep red light.
Even couple of times hard boot by pressing reboot button by pin & restart the craft but same result.
Please advise is there any other hardware issue with the aircraft?
2019-9-10
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