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Unable to shoot pano, App says: Capture Failed, Shooting is not c...
4672 13 2017-10-23
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Max Max Max
New
Flight distance : 104203 ft
Thailand
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Hey droners.

So as topic says and you can see from the picture:
https://my.pcloud.com/publink/show?code=XZizlX7Zu4nAJ21mnS5GQGaJ1oOQnuhKdYQX
Here is the screen capture video if you can see it through this link:
https://my.pcloud.com/publink/sh ... AVCRex62GVrHYIMkyW7

"Capture failed.
Shooting is currently not permitted."

I have emailed DJIs support numerous times and getting random copy-paste answers they dont even check the pictures or screenshot recording videos i send and just answer other random problems i dont even asked answers too. So maybe one of you ever had this problem?
What have i tried:
Bought a new top notch sd card as i thought my old one was too crappy. Didnt work
Tried different altitudes, from 5 to 200sh metres still no.
Different lights, stills, its been with a good stability all the time no huge wind.

I can shoot perfect one picture stills, can make all the vids, all the other features work like active track or rocket features. All else is good other than different picture styles.
What else can i do, its pretty depressing after buying this expensive toy and traveling Thailands beautiful scenery and cant make gorgeus panos ive seen other users make :/.

Thanks a lot and good flying to you all!
2017-10-23
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medyq69
lvl.3
Flight distance : 15358 ft
Poland
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You are in sport mode ;)

from manual: "Pano Mode and ShallowFocus are not available in Sport Mode"
2017-10-23
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Martin Lines
lvl.4
Flight distance : 19147 ft
United Kingdom
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I have seen this when I have had either a yellow fly zone warning on take off or use an OTG cable. I note you are trying in Sport mode, have you tried normal mode?
2017-10-23
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Sparky_17
lvl.4
Flight distance : 62349 ft
Canada
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This happened to me and I was in sport mode.  disabled sport mode and all was working again.
2017-10-23
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ACW
Captain
Flight distance : 13838848 ft
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United Kingdom
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This has happened to me once before though the wind speeds were over 20MPH... in my experience I’d advise only shooting panos in low wind speeds of less than 10MPH as the Spark needs to be still with no tilts.
2017-10-23
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ACW
Captain
Flight distance : 13838848 ft
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United Kingdom
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And switch off Sport mode before pressing the shutter button.
2017-10-23
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Max Max Max
New
Flight distance : 104203 ft
Thailand
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Oh my sugar. This is funny, i will try tomorrow morning during sunrise and if this was the case that just a hilarious mistake by me , thanks to all the answers i really hope this is gonna be the issue
2017-10-23
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S-e-ven
First Officer
Flight distance : 5922034 ft
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Thailand
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The picture tells you are in sport mode. In sports mode, or in tripod mode, no Pano
2017-10-23
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Max Max Max
New
Flight distance : 104203 ft
Thailand
Offline

Thanks guys here is one of the first panos
https://my.pcloud.com/publink/sh ... bSfNcVycLwCEVsXaIyk

Another weird thing is that it just makes my panos when i use DJI Media Maker double the size as upper part is just some random fill and then i have to crop it down, here is the example:
https://gyazo.com/c1dfa0c79a1499c5ec03351be5ce4091

And then i just use paint.net to crop it down but this cant be normal that i have to do it . 2 out of 3 panos ive put together using DJI media maker right now had that problem and one one that i even didnt count just did not finish making the panorama all together, maybe too dark and cant differentiate between pictures?
2017-10-23
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DJI Diana
Administrator
Flight distance : 2408 ft

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I am not able to open the links you provided, could you please upload the Panos to the dropbox, then provide me a link to download it for a check?
2017-10-23
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DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Hi Max, sorry to bother you, could you please also export the original pictures that stitch the pano from the SD card to Dropbox for a further investigation. Thank you so much.
2017-10-25
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S-e-ven
First Officer
Flight distance : 5922034 ft
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Thailand
Offline


This filling happens, when you just put the folder in the media maker and click on start
But you need to choose the right modus first
Click in media maker on the pano section (Spherical Panorama) and choose 180 or 360 Pano

Edit:

001.jpg
002.jpg
2017-10-25
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Xarsage
lvl.2
Flight distance : 144337 ft
Malaysia
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I having this issue but I'm not in Sport mode. I'm getting worried about my Mavic Air, seriously.
IMG-20180211-WA0005.jpg
IMG-20180211-WA0006.jpg
IMG-20180211-WA0009.jpg
IMG-20180212-WA0008.jpg
2018-2-12
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S-e-ven
First Officer
Flight distance : 5922034 ft
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Thailand
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Xarsage Posted at 2018-2-12 04:26
I having this issue but I'm not in Sport mode. I'm getting worried about my Mavic Air, seriously.

Wouldn't your worries be better expressed in the Mavic Air forums?
2018-2-12
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