DJI GO App Disconnect
737 5 2017-10-24
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RonMargan
lvl.2
Flight distance : 160896 ft
Israel
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iPhone 7+ ios 11.1 B5

Mavic Pro




can't fly, it always disconnect.

i can see the camera and move the gimble, but that's it!


WhatsApp Image 2017-10-24 at 17.09.32.jpeg
2017-10-24
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DJI Thor
Administrator
Flight distance : 13602 ft
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Please check if there is a need to upgrade the firmware of the drone and RC. Sometimes the firmware version with a +/- mark behind means the upgrading incomplete, you need to check the version after upgrading. You can check the version by this way: power on the drone, RC, app and enter device---upper right icon---general----about. Besides, please try another USB cable, update the iOS system to iOS 11.1 beta 3 and see if it works.
If the problem persists, please provide me with the screenshot of the firmware info interface, I'll help to check. Thank you so much.
2017-10-24
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RoriZahr
lvl.1
Flight distance : 94147 ft
Lebanon
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Same here but I’m using a beta iOS version 11. What OS you’re using ?
2017-10-24
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RonMargan
lvl.2
Flight distance : 160896 ft
Israel
Offline

RoriZahr Posted at 2017-10-24 23:10
Same here but I’m using a beta iOS version 11. What OS you’re using ?

11.1 Public Beta 5
2017-10-24
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RoriZahr
lvl.1
Flight distance : 94147 ft
Lebanon
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Now I’m on 11.2 and the problem still here.
Yesterday I flew my friends mavic using my iPhone and I had no disconnection issues. It could be coincidence as the problem doesn’t show up every time I fly but I’m afraid it could be my mavic who’s having camera issues!
2017-11-5
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RonMargan
lvl.2
Flight distance : 160896 ft
Israel
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my wife iphone and my other android phone works fine.
the problem is with my iphone with 11.1

DJI please fix it ASAP
2017-11-6
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