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Firmware v1.11.30 for ESC error??
17639 462 2017-10-24
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Pitboxer
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DJI Susan Posted at 3-14 02:08
Hi Pitboxer, I have replied your PM, please check, thank you.



No change
3-16 11:38
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DJI Susan
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Thanks for getting back to us. If the issue remains after updating the firmware, we're sorry that you may start a case and send it in for diagnosis: https://www.dji.com/support
3-17 22:26
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Pitboxer
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DJI Susan Posted at 3-17 22:26
Thanks for getting back to us. If the issue remains after updating the firmware, we're sorry that you may start a case and send it in for diagnosis: https://www.dji.com/support

Does the firmware version look correct to you?
3-19 12:16
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Pitboxer
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DJI Susan Posted at 3-17 22:26
Thanks for getting back to us. If the issue remains after updating the firmware, we're sorry that you may start a case and send it in for diagnosis: https://www.dji.com/support

Does the firmware version look correct to you?
3-19 12:17
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DJI Susan
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Pitboxer Posted at 3-19 12:17
Does the firmware version look correct to you?

It is normal to show +/- in the firmware version, and will not affect the performance.
3-20 18:44
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Pitboxer
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How much does DJI charge to see what's wrong with it.
3-21 16:40
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Aljaz46
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Hello, I also have the same problem with my phantom 3 pro. Can i get a link to the .30 FW please.

Best Regards
3-25 10:20
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fans4977f095
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Flight distance : 49104 ft

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Hi Susan I`m too have the famous ESC issue in my Phantom 3 Pro since update to 1.11.20, can you please help me. Thanks
3-29 13:30
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Just Green
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Germany
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Hello,
I have also the ESC issue with my P3P drone and also have the 1.11.20 update, it would be nice if you could help me.
3-30 01:34
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Aljaz46
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Aljaz46 Posted at 3-25 10:20
Hello, I also have the same problem with my phantom 3 pro. Can i get a link to the .30 FW please.

Best Regards


Hello, I also have the same problem with my phantom 3 pro. Can i get a link to the .30 FW please.

Best Regards
4-4 06:12
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nizamf21
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Flight distance : 34442 ft

Indonesia
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dear dji susan.. i need firmware V.1.11.30 for p3 pro esc status error ...please help me
4-9 20:12
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nizamf21
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DJI Susan Posted at 1-16 05:52
Sorry for the late response. The V1.11.30 only fixes the ESC error after updating to the firmware. If it is not this case, I'm sorry that you may start a case to send it for diagnosis: https://www.dji.com/support

Hi Susan, please can you send me the firmware v1.11.30 I have the ESC Error. I have P3 Professional. Thanks.
4-9 20:21
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nizamf21 Posted at 4-9 20:21
Hi Susan, please can you send me the firmware v1.11.30 I have the ESC Error. I have P3 Professional. Thanks.

Hi nizamf21, please kindly check the message in PM and see whether it is the correct one, thank you!
4-10 01:24
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DJI Susan
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Aljaz46 Posted at 4-4 06:12
Hello, I also have the same problem with my phantom 3 pro. Can i get a link to the .30 FW please.

Best Regards

Hi Aljaz46, sorry for the late response. The link has been sent to you in PM, please kindly check later, thank you!

BTW, if you need better assistance, please click the reply button under my message so that I can get the reminder and handle it timely, thanks!
4-10 01:30
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DJI Susan
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Just Green Posted at 3-30 01:34
Hello,
I have also the ESC issue with my P3P drone and also have the 1.11.20 update, it would be nice if you could help me.

Hi Just Green, I've received your messages in PM and responded as well. If the issue remains after updating to V1.11.30, I'm afraid that you may start a case and send the unit in for diagnosis: https://www.dji.com/support Sorry about this.
4-10 01:34
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fans4977f095 Posted at 3-29 13:30
Hi Susan I`m too have the famous ESC issue in my Phantom 3 Pro since update to 1.11.20, can you please help me. Thanks

Sir, I'm so sorry for the late response. Could you check the PM and see whether it is the correct one? If there is any further question, please kindly click the reply under my message so that I can get the reminder and handle it timely, thank you!
4-10 01:36
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Giuseppe79
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Italy
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Hi Susan I`m too have the famous ESC issue in my Phantom 3 Pro the actual fw it's 1.11.20, can you please help me. Thanks
4-10 01:58
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fansc4f623f3
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Hi having the same issue with my p3p 1.11.20 please help !
4-10 20:35
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sosnoski
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DJI Susan Posted at 2017-10-26 18:55
Hawk, the V.1.11.30 is trying to fix the ESC issue after updating to the latest firmware. I have PMed you the download link, please check and have a try.


Am I in the same situation could you send me the firmware for correction? please
4-11 05:44
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sosnoski
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DJIB240 Posted at 2017-10-31 06:42
I would like the link for the v1.11.30 fw for the P3A.


mine is p3 pro
4-11 05:50
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Defik
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Flight distance : 97500 ft

Netherlands
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Hello everyone,

I have a bad issue with my P3A.

Since my controller has an update my video signal doenst work anymore. i can`t set any camera option in the app and no live image is shown. the dates on my Dcim map are changed to 2013 allso?! very strainge

When i startup my drone the app connect him automatic as a Phantom professional drone but i have a Avanced.

I feel very bad about this and hope that it is something to repair in a simple way.
Is there anyone with sort of problems that have the solution for this?


4-11 07:21
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DJI Susan
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Giuseppe79 Posted at 4-10 01:58
Hi Susan I`m too have the famous ESC issue in my Phantom 3 Pro the actual fw it's 1.11.20, can you please help me. Thanks

Hi Giuseppe79, I've sent the link in PM, please kindly check later, thank you!
4-11 22:57
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DJI Susan
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fansc4f623f3 Posted at 4-10 20:35
Hi having the same issue with my p3p 1.11.20 please help !

Sorry for the inconvenience caused. Please kindly check the message in PM and let us know if there is further question.
4-11 23:04
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DJI Susan
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sosnoski Posted at 4-11 05:44
Am I in the same situation could you send me the firmware for correction? please

Sorry for the late response. I've received your message in PM and responded as well, please kindly check later, thank you!
4-11 23:06
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DJI Susan
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Defik Posted at 4-11 07:21
Hello everyone,

I have a bad issue with my P3A.

Hey Defik, I'm so sorry to read the troubles. May I know what's the current version of the aircraft, controller and App? Make sure the RC update is successful, then reinstall the App and restart all devices to see whether it works.
4-11 23:30
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Defik
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DJI Susan Posted at 4-11 23:30
Hey Defik, I'm so sorry to read the troubles. May I know what's the current version of the aircraft, controller and App? Make sure the RC update is successful, then reinstall the App and restart all devices to see whether it works.

Hello,

Drone firmware i have installed : P3S_FW_V01.11.0020.bin
Controller: Can`t see, menu options in Dji camera app doenst work also
App version DJi Go v3.1.52(730_go_googlePlay)

4-13 02:36
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Defik
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Defik Posted at 4-13 02:36
Hello,

Drone firmware i have installed : P3S_FW_V01.11.0020.bin

My controller has 1.9.3
Basic fly safe database 01.00.01.09
4-13 03:27
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Giuseppe79
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Hi I've updated firmware at 1.11.0030 on my P3P but I still have the ESC error!!
Anyone could know why?
Could be another problem like a faulty on a motor or board controller?
Thanks
4-14 12:12
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DJI Susan
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Defik Posted at 4-13 03:27
My controller has 1.9.3
Basic fly safe database 01.00.01.09

Received with thanks! You may reinstall the App, re-plug the pins on the side of the gimbal or change another recommended mobile device to see whether it helps. If the issue remains, I sincerely suggest you start a case and send the unit in for diagnosis: https://www.dji.com/support
4-14 22:55
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DJI Susan
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Giuseppe79 Posted at 4-14 12:12
Hi I've updated firmware at 1.11.0030 on my P3P but I still have the ESC error!!
Anyone could know why?
Could be another problem like a faulty on a motor or board controller?

Hey Giuseppe79, for your situation, I sincerely suggest you start a case and send it in for diagnosis: https://www.dji.com/support The designated team will take care once they received the package.
4-14 23:07
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Defik
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DJI Susan Posted at 4-14 22:55
Received with thanks! You may reinstall the App, re-plug the pins on the side of the gimbal or change another recommended mobile device to see whether it helps. If the issue remains, I sincerely suggest you start a case and send the unit in for diagnosis: https://www.dji.com/support

You mean disconnect and reconnect the stekkers (wires) of the gimbal unit?
4-15 01:39
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DJI Susan
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Defik Posted at 4-15 01:39
You mean disconnect and reconnect the stekkers (wires) of the gimbal unit?

Re-plug in will be ok. If it doesn't help, you may refer to the above suggestion and send the unit in.
4-15 23:50
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Robertonoemi
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Mexico
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Hi Susan I`m have the esc issue in my Phantom 3 Pro, can you please help me??  Thanks
5-3 15:51
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turbospooky
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Denmark
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DJI Susan Posted at 4-11 23:04
Sorry for the inconvenience caused. Please kindly check the message in PM and let us know if there is further question.

Hi Susan

I also have the same ESC erro after updating to 1.11.20. Could you PM me 1.11.30 if possible, please?
Thanks in advance
5-6 11:41
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turbospooky Posted at 5-6 11:41
Hi Susan

I also have the same ESC erro after updating to 1.11.20. Could you PM me 1.11.30 if possible, please?

Hi turbospooky, just to verify, do you refer to P3P? If yes, please kindly check the message in PM and let us know if there is any further question.
5-7 20:05
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turbospooky Posted at 5-6 11:41
Hi Susan

I also have the same ESC erro after updating to 1.11.20. Could you PM me 1.11.30 if possible, please?

Hi turbospooky, just to verify, do you refer to P3P? If yes, please kindly check the message in PM and let us know if there is any further question.
5-7 20:05
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Robertonoemi Posted at 5-3 15:51
Hi Susan I`m have the esc issue in my Phantom 3 Pro, can you please help me??  Thanks

Hi Robertonoemi, I've received your message in PM and responded as well, please kindly check later, thanks!
5-7 20:08
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Dennis88
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DJI Susan Posted at 5-7 20:08
Hi Robertonoemi, I've received your message in PM and responded as well, please kindly check later, thanks!

Hi Susan, I am having the esc issue in my Phantom 3 Pro. Currently installed v1.11.2 and RC v1.9.3 and
APP 2.7.2

Thanks
5-8 06:57
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Dennis88 Posted at 5-8 06:57
Hi Susan, I am having the esc issue in my Phantom 3 Pro. Currently installed v1.11.2 and RC v1.9.3 and
APP 2.7.2

Hi Dennis88, just to verify, has the drone been involved with the crash or hard landing before? If not, please kindly check the message in PM and let us know whether it works, thanks!
5-9 00:53
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borochu
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Flight distance : 260728 ft
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Dear Susan, please kindly send me the link to 1.11.30 fw. My Phantom 3 Pro has never been crashed. It was flying the other day and only got Esc error message yesterday when I updated to 1.11.20. Please help! This is crucial for me because I use it for business!
5-10 06:32
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