This is what happens when you have an issue with DJI and they do not want to be responsible and respectful to the customer.
They just delete your thread because you have two legs to stand on and they know you're right in your pursuit of fairness and want the manufacturer to be responsible for their inadequacies.
I will continue the pursuit of fairness when I understand the product better than these uneducated folks working in a call center who just blow you off and have no respect for the customer.
Issue is flying in a NFZ with flysafe authorization, program glitches, ac is unstable and erratic in handling very difficult to recover but I do so. AC has a rough landing but is okay. It does have a few small issues. DJI ignores their failure of the NFZ algorithm and says " I WAS NOT IN A NFZ" Oh yes I was check the data which they did not or reply to my reason of what precipitated the crash data. THIS IS TOTALLY IGNORED AND NO ONE DISCUSSES WHAT THEY FOUND AND HOW THEY CAN SAY I WAS NOT IN A NFZ!
By telling me that I was not in a NFZ that negates my fly safe algorithm glitch argument they can move on lying to other customers and just charging you for repairs.
It took me almost 30 days dealing with DJI poor customer support, no return phone calls except from one guy who had no authority to allow repair under warranty. HQ was on some Chinese holiday which no one is CS made the customer aware of until Friday of that week. Even after a 30 day wait and all the BS I went through they only see their way to 1 hour free labor out of $216 charge with two hours labor, yeah right which is an over charge as it only took 20 mins for the repair.
No favors done here just BS blowing off the customer and stonewalling because that's how DJI wants to treat the customer.
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