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Will DJI fix the iPhone iOS 11.0.3/ iPhone 8 problem?
1780 18 2017-10-26
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Pri
lvl.1

United States
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Hey everyone,
  
  
I am VERY interested in purchasing the phantom for myself and my partner (one for each of us), however we both have the iPhone 8. I researched that many folks have issues operating their drone when they upgrade to iOS 11.0.3 and that the drones are not even compatible with the iPhone 8 or X. I am super bummed because I did a lot of research and finally selected the Phantom SE as the best option for us.
  
  
Does anyone know if DJI is working on this issues? Or is there a way around this?
  
  
I guess I could buy and older iphone but do I need to have cell phone service to operate it and will this be an issue every time there is a softeware upgrade?
  
  
Thank you for your help,
  
Pri
  
2017-10-26
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ALABAMA
Captain
Flight distance : 9367841 ft
United States
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I haven't had any problems with the latest ios.  iphone7.
2017-10-26
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Pri
lvl.1

United States
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ALABAMA Posted at 2017-10-26 12:27
I haven't had any problems with the latest ios.  iphone7.

Hello, you have iSO 11.0.3?
2017-10-26
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ALABAMA
Captain
Flight distance : 9367841 ft
United States
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Yes.....works fine

2017-10-26
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Pri
lvl.1

United States
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Hmm I wonder why the DIJ said it won’t be comparable with an iPhone 8 if it’s the same software
2017-10-26
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PaulSouthport
Second Officer
Flight distance : 1448799 ft
United Kingdom
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I have IOS 11.0.3 on my iPhone 8 and my iPad Air 2
I have flown with DJI Go 4 and Litchi on both devices, all worked fine. (P4P)
2017-10-26
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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Pri Posted at 2017-10-26 13:06
Hmm I wonder why the DIJ said it won’t be comparable with an iPhone 8 if it’s the same software

Unfortunately DJI "help" people are not always a reliable source of information
2017-10-26
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Pri
lvl.1

United States
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Oh great! Thank you all for the feedback! I was getting upset because I really want to get the Phantom for my partner for Christmas (but mainly for myself too :-))
2017-10-26
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DJI Thor
Administrator
Flight distance : 13602 ft
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I do hear some of the users reflected the connection issue of iOS 11. But our engineers are talking to Apple to work on it. And Phantom 3 SE is connecting the app via WiFi, it won't have the cable connecting issue, so no worries.
2017-10-28
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fans65585e79
lvl.1
Flight distance : 4026 ft
United States
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I have an iPhone X and phantom pro and it will not connect at all. It connects fine to my iPad. iOS 11.1 and the latest phantom firmware and still nothing.
2017-11-4
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fansfbaed630
lvl.1
Flight distance : 152096 ft
United Kingdom
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Yes I am having the same problem with a phantom 3 pro and an iPhone 6+ on iOS11.1
2017-11-9
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fansfbaed630
lvl.1
Flight distance : 152096 ft
United Kingdom
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fans65585e79 Posted at 2017-11-4 12:54
I have an iPhone X and phantom pro and it will not connect at all. It connects fine to my iPad. iOS 11.1 and the latest phantom firmware and still nothing.

I have the same problem.  Is this on a phantom 3 or 4 pro.   Suppose it doesn't really matter it is not working.
2017-11-9
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fans65585e79
lvl.1
Flight distance : 4026 ft
United States
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fansfbaed630 Posted at 2017-11-9 13:28
I have the same problem.  Is this on a phantom 3 or 4 pro.   Suppose it doesn't really matter it is not working.

It's a phantom 4 pro
2017-11-10
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fansfd628723
New
United States
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I just upgraded to an iPhone 8 iOS version 11.1.1. Tried flying my Mavic Pro today and will not connect. Has anyone found a fix?
2017-11-14
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H18-PDW
lvl.2
Flight distance : 91936 ft
United Kingdom
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I have an iphone 8+ and P3P and new ios software update and mine will not work either and a real pain, I am having to resort to my old Tesco Hudl but that freezes when i go to record.

When is this going to be sorted does anyone know as yet???

If anyone knows if and when a cure please let me know.
2017-11-17
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Phantomsahoy
lvl.1
Flight distance : 152096 ft
United Kingdom
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H18-PDW Posted at 2017-11-17 07:31
I have an iphone 8+ and P3P and new ios software update and mine will not work either and a real pain, I am having to resort to my old Tesco Hudl but that freezes when i go to record.

When is this going to be sorted does anyone know as yet???

Man I know it is all to do with the iOS 11.1 like makes me mad.  I have been waiting to fly for three weeks while DJI has done absolutely ****.
2017-11-22
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fansa4a4b4ac
lvl.2
Flight distance : 61808 ft
United States
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I am having same issue with 8+   and P3P and any software from dji isn't working .....just downloaded ios 11.2 will see if that works - have not flown for  4 weeks now.....
2017-12-4
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fans5e52f64e
lvl.1
Flight distance : 534088 ft
United States
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fansa4a4b4ac Posted at 2017-12-4 12:49
I am having same issue with 8+   and P3P and any software from dji isn't working .....just downloaded ios 11.2 will see if that works - have not flown for  4 weeks now.....

Same issue as all of you. iPhone 8+, Phantom 3 Pro. Even called DJI support and they were absolutely 0 help. I have it on my to-do list to file a complaint with the Better Business Bureau this week. I'm sitting on a $1,400 paperweight. Extremely frustrated...
2018-1-8
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ALABAMA
Captain
Flight distance : 9367841 ft
United States
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fans5e52f64e Posted at 2018-1-8 12:10
Same issue as all of you. iPhone 8+, Phantom 3 Pro. Even called DJI support and they were absolutely 0 help. I have it on my to-do list to file a complaint with the Better Business Bureau this week. I'm sitting on a $1,400 paperweight. Extremely frustrated...

Try reloading the app.  Newest version supposedly fixes the compatibility issues with iPhone x.  Version 4.1.22
2018-1-8
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