Matrice 100 can't upgrade firmware neither control X3 or XT
1252 1 2017-10-26
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JohnnyDronny
lvl.1
Brazil
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Hi everyone,
I was doing my job and in my 4 th flight my Matrice 100 just couldn't connect to the camera. It was showing this menssage: "Gimbal cannot receive Main Controller data". But the strange thing was that the DJI Go was showing what the camera was filming, but was no control on Gimbal.
So I tried to do many things and the last was to upgrade the firmware, but now wen I conect to my drone I just can't see inforrmations about the battery or about the aircraft.

I'm sending some images about it.
WhatsApp Image 2017-10-26 at 18.08.11.jpeg
WhatsApp Image 2017-10-26 at 18.03.35.jpeg
WhatsApp Image 2017-10-26 at 15.47.41.jpeg
WhatsApp Image 2017-10-26 at 15.47.15.jpeg
2017-10-26
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DJI Susan
Administrator
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I'm sorry to read your post. It is suspected as the hardware issue, please start a case and send it in for repair: http://www.dji.com/support
2017-10-27
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