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786 57 2017-10-29
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Montfrooij
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After receiving my Osmo Mobile I've connected and registrered it via the DJI Go app to get started.This morning I noticed I did not have the Osmo Mobile Icon in the left bar of the forum (under the avatar).
What do I have to do more to get that?
(I could not find info on this other than registering it via DJI Go.)
2017-10-29
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Montfrooij
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Ok, after loggin in to the DJI store and viewing my account (nothing was changed there) it magically appeared
Not sure if this is the cause, or if it is a coincidence, but it is there.
2017-10-29
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DJI Mindy
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Yes, the Osmo Mobile has been synced in the Forum.
Clever try.
2017-10-29
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Montfrooij
Captain
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DJI Mindy Posted at 2017-10-29 02:06
Yes, the Osmo Mobile has been synced in the Forum.
Clever try.

Doing my best
2017-10-29
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SnakeArtworX
Second Officer
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I've tried to add the Osmo (not the Osmo Mobile) icon to my profile using the solution above, but it doesn't seem to work in my case and I still can see only the Mavic icon. Am I doing something wrong, or the Osmo icon is not yet available in the forum profiles?
2017-11-1
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Montfrooij
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SnakeArtworX Posted at 2017-11-1 05:33
I've tried to add the Osmo (not the Osmo Mobile) icon to my profile using the solution above, but it doesn't seem to work in my case and I still can see only the Mavic icon. Am I doing something wrong, or the Osmo icon is not yet available in the forum profiles?

If:
- You bought a brand new one (no second hand)
- You logged in DJI Go with the same email account as you are using now
You should see it coming soon.
With me it took some time and  after I logged in on the DJI store website (not sure if that did the trick) it appeared.
Yes, there is a Osmo icon. I see it here all the time.  
2017-11-1
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SnakeArtworX
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Thanks for reply, Montfrooij.
I've bought my Osmo at electronic shopping chain (which offered whole DJI product line at the time of purchase), I'm logged in DJI GO app with the same email account as in DJI GO 4 app for my Mavic Pro and in forum, so I will wait patiently for the icon to appear.
2017-11-1
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Montfrooij
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SnakeArtworX Posted at 2017-11-1 06:17
Thanks for reply, Montfrooij.
I've bought my Osmo at electronic shopping chain (which offered whole DJI product line at the time of purchase), I'm logged in DJI GO app with the same email account as in DJI GO 4 app for my Mavic Pro and in forum, so I will wait patiently for the icon to appear.

You're welcome.

Otherwise just contact one of the admin's here and ask them to check your SN after a few days.
2017-11-1
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hallmark007
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Montfrooij Posted at 2017-11-1 12:09
You're welcome.

Otherwise just contact one of the admin's here and ask them to check your SN after a few days.

Good luck with your new purchase, if I can recommend a really good app that works great with Osmo mob Movie Pro costs about $7 but works really great.
2017-11-1
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Montfrooij
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hallmark007 Posted at 2017-11-1 13:02
Good luck with your new purchase, if I can recommend a really good app that works great with Osmo mob Movie Pro costs about $7 but works really great.

Does that also shoot in 25fps? (or 50)
2017-11-1
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Montfrooij
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hallmark007 Posted at 2017-11-1 13:02
Good luck with your new purchase, if I can recommend a really good app that works great with Osmo mob Movie Pro costs about $7 but works really great.

Found it already.
I will give it a try.
Have used Filmic Pro for about 10 days now, but I would like to see how your recommendation works
2017-11-1
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hallmark007
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Montfrooij Posted at 2017-11-1 13:08
Does that also shoot in 25fps? (or 50)

I think you will find it has all your heart desires.
2017-11-1
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Montfrooij
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hallmark007 Posted at 2017-11-1 13:45
I think you will find it has all your heart desires.

As far as I see it does not ‘support’ the osmo mobile.
I have downloaded it and will test it the coming days.

2017-11-1
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hallmark007
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Montfrooij Posted at 2017-11-1 14:20
As far as I see it does not ‘support’ the osmo mobile.
I have downloaded it and will test it the coming days.

I’m using it.
2017-11-1
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Montfrooij
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Yes, just like you can use any app.
But does it support the buttons on the mobile?
Like start / stop recording.

Filmic Pro uses the Osmo Mobile SDK and can integrate these functions in their app also.
2017-11-1
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DJI Mindy
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SnakeArtworX Posted at 2017-11-1 06:17
Thanks for reply, Montfrooij.
I've bought my Osmo at electronic shopping chain (which offered whole DJI product line at the time of purchase), I'm logged in DJI GO app with the same email account as in DJI GO 4 app for my Mavic Pro and in forum, so I will wait patiently for the icon to appear.

Is the OSMO activation account the same with your Forum account?
If so, please click your avatar to enter your personal homepage to sync. Thank you.
2017-11-1
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hallmark007
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Montfrooij Posted at 2017-11-1 23:03
Yes, just like you can use any app.
But does it support the buttons on the mobile?
Like start / stop recording.

It doesn’t support start/stop and record you have to do these on screen, but it’s no real hassle.
2017-11-2
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Montfrooij
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DJI Mindy Posted at 2017-11-1 23:50
Is the OSMO activation account the same with your Forum account?
If so, please click your avatar to enter your personal homepage to sync. Thank you.

Ah, that is the trick?
2017-11-2
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Montfrooij
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hallmark007 Posted at 2017-11-2 02:28
It doesn’t support start/stop and record you have to do these on screen, but it’s no real hassle.

True. No big deal I guess.

Until Filmic Pro gets motion timelapse to work...
That would make a great combination.
Also there seems to be a way to alter other settings, but I have not tested that. Only noticed there are more icons on the screen when the Osmo Mobile is connected to Filmic Pro.
2017-11-2
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DJI Mindy
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The info in Forum is extracted from activation server, I think so.
2017-11-3
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Montfrooij
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DJI Mindy Posted at 2017-11-3 01:38
The info in Forum is extracted from activation server, I think so.

I guess I will have to buy another 'toy' to try then
2017-11-3
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SnakeArtworX
Second Officer
Flight distance : 9987 ft
Poland
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DJI Mindy Posted at 2017-11-1 23:50
Is the OSMO activation account the same with your Forum account?
If so, please click your avatar to enter your personal homepage to sync. Thank you.

Hello DJI Mindy,
I've tried anything (clicking on my avatar, entering the forum from within the app, etc) and still there's no Osmo icon under my avatar on the forum. I know that it's not the most important feature, but it's strange that it works for some people but not for me.
2017-11-13
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DJI Mindy
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SnakeArtworX Posted at 2017-11-13 16:38
Hello DJI Mindy,
I've tried anything (clicking on my avatar, entering the forum from within the app, etc) and still there's no Osmo icon under my avatar on the forum. I know that it's not the most important feature, but it's strange that it works for some people but not for me.

Can you please PM me the email account which you used to activate the Mavic Pro and Osmo?
2017-11-13
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Montfrooij
Captain
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SnakeArtworX Posted at 2017-11-13 16:38
Hello DJI Mindy,
I've tried anything (clicking on my avatar, entering the forum from within the app, etc) and still there's no Osmo icon under my avatar on the forum. I know that it's not the most important feature, but it's strange that it works for some people but not for me.

I notice your flight distance also doesn't show up.
2017-11-14
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SnakeArtworX
Second Officer
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Poland
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DJI Mindy Posted at 2017-11-13 23:33
Can you please PM me the email account which you used to activate the Mavic Pro and Osmo?

DJI Mindy: I’ve sent you a PM with my account email. I hope it’ll help.
2017-11-19
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DJI Mindy
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SnakeArtworX Posted at 2017-11-19 02:06
DJI Mindy: I’ve sent you a PM with my account email. I hope it’ll help.

Thank you, but I only see Mavic Pro which was activated by this account.
Could you please PM me the serial number of the Osmo? Thank you.
2017-11-21
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Jyunte
First Officer
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DJI Mindy Posted at 2017-11-21 03:41
Thank you, but I only see Mavic Pro which was activated by this account.
Could you please PM me the serial number of the Osmo? Thank you.

Happy birthday to me... I got an Osmo+, but after registering it and activating it online, no Osmo icon on my account here!
2017-11-21
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Montfrooij
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Jyunte Posted at 2017-11-21 10:11
Happy birthday to me... I got an Osmo+, but after registering it and activating it online, no Osmo icon on my account here!

It took a while with me. Did you use the same email address in the DJI Go app as you are using on this forum?
2017-11-21
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Jyunte
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Montfrooij Posted at 2017-11-21 10:57
It took a while with me. Did you use the same email address in the DJI Go app as you are using on this forum?

Yes, I used the same email address throughout (Mavic/Osmo/Forum).  Guess I'll continue to wait! Thanks.
2017-11-21
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Montfrooij
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Jyunte Posted at 2017-11-21 13:48
Yes, I used the same email address throughout (Mavic/Osmo/Forum).  Guess I'll continue to wait! Thanks.

How long ago did you first connect?
2017-11-21
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Jyunte
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Montfrooij Posted at 2017-11-21 13:52
How long ago did you first connect?

I think it was at about 1am... it's now nearly 2pm, so 13 hours.
2017-11-21
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Montfrooij
Captain
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Jyunte Posted at 2017-11-21 13:56
I think it was at about 1am... it's now nearly 2pm, so 13 hours.

It took me about 48 hours I guess.
But only after I logged in on the DJI store (not sure if that triggered something) I got the icon.
2017-11-21
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Jyunte
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Montfrooij Posted at 2017-11-21 14:11
It took me about 48 hours I guess.
But only after I logged in on the DJI store (not sure if that triggered something) I got the icon.

I read that... And logged out and back in to see if that helped. I'll "wait patiently"'like the DJI reps always say!
2017-11-21
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Montfrooij
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Jyunte Posted at 2017-11-21 19:53
I read that... And logged out and back in to see if that helped. I'll "wait patiently"'like the DJI reps always say!

Hahahahahaha. Always listen to them
2017-11-22
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Jyunte
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Montfrooij Posted at 2017-11-22 03:44
Hahahahahaha. Always listen to them

Still nothing!
2017-11-23
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Montfrooij
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In that case, you might want to ask one of the DJI admin's to check your account.
2017-11-23
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Jyunte
First Officer
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Montfrooij Posted at 2017-11-23 22:42
In that case, you might want to ask one of the DJI admin's to check your account.

I sent a PM to DJI Mindy.
2017-11-23
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Montfrooij
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Jyunte Posted at 2017-11-23 22:50
I sent a PM to DJI Mindy.

Good luck.
I will find out soon if it works still
About to purchase a MP
2017-11-23
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Montfrooij
Captain
Flight distance : 1859961 ft
Netherlands
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Actually my new Mavic showed up just minutes after activating.
2017-11-26
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Montfrooij
Captain
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Jyunte Posted at 2017-11-23 22:50
I sent a PM to DJI Mindy.

Still no Icon...
My MP showed up in minutes.
2017-11-26
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