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Spark Sphere Mode
5146 38 2017-10-31
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Drone-Mike
First Officer
United Kingdom
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Hi all,

Back at the start of September, a new Sphere Mode was announced for the Spark but all seems to have gone pretty quiet.

Has anyone heard of an expected release date yet? I know you can use third party apps but I'd rather use the DJI official version.

Cheers,

Mike.
2017-10-31
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DJI Susan
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It is estimated to be added in the next update. We will release it as soon as it is ready. Appreciate your patience.
2017-10-31
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Kloo Gee
Captain
Flight distance : 871576
United States
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DJI Susan Posted at 2017-10-31 01:49
It is estimated to be added in the next update. We will release it as soon as it is ready. Appreciate your patience.

DJI Susan,  
I'm confused!  You have already announced and released the .0700 firmware a few hours ago that has this feature available in it.
2017-10-31
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JAANJenca
lvl.4
Flight distance : 45437
Slovakia
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Kloo Gee Posted at 2017-10-31 01:58
DJI Susan,  
I'm confused!  You have already announced and released the .0700 firmware a few hours ago that has this feature available in it.

dji deleted a report on a new  firmware ,also on facebook.
2017-10-31
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Kloo Gee
Captain
Flight distance : 871576
United States
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Yes, it looks like they pulled it from this forum, Facebook, and Twitter.  I've started a new thread about it.
2017-10-31
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Drone-Mike
First Officer
United Kingdom
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Kloo Gee Posted at 2017-10-31 02:05
Yes, it looks like they pulled it from this forum, Facebook, and Twitter.  I've started a new thread about it.

So can you access the feature with your updated version?
2017-10-31
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Kloo Gee
Captain
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Drone-Mike Posted at 2017-10-31 02:21
So can you access the feature with your updated version?

It is there in the photo settings.  It is still dark outside here for at least another hour so I haven't actually tested it.

IMG_0348.PNG
IMG_0352.PNG
2017-10-31
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Drone-Mike
First Officer
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Kloo Gee Posted at 2017-10-31 02:24
It is there in the photo settings.  It is still dark outside here for at least another hour so I haven't actually tested it.

Weird. I can't access the update at all now so I guess I'll have to wait.

It would be good if you can update following your testing.
2017-10-31
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jksphoto
Captain
Flight distance : 34784
Sweden
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Awesome, cant wait to update and try the new mode. I think there will be some awesome images over the next week or so. Providing it works.
2017-10-31
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Montfrooij
Captain
Flight distance : 242436
Netherlands
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That would be a great addition!
2017-10-31
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DJI Elektra
Administrator
China
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Kloo Gee Posted at 2017-10-31 02:05
Yes, it looks like they pulled it from this forum, Facebook, and Twitter.  I've started a new thread about it.

Please note that  some modules’ version of 01.00.0700 was incompatible with the server after it was released, so this firmware version has been removed from the server and the new firmware v 01.00.0701 has been released.
The firmware v01.00.0701 shares the same features as the firmware v01.00.0700. We are sorry for any inconvenience incurred. Please inform us if you still have doubt about it.
2017-10-31
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TheDon
Captain
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Romania
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Updated to v 701, sphere mode is missing...
2017-10-31
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DJI Susan
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TheDon Posted at 2017-10-31 23:40
Updated to v 701, sphere mode is missing...

What's the current version of your APP?
2017-11-1
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TheDon
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Romania
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DJI Susan Posted at 2017-11-1 00:03
What's the current version of your APP?

latest 4.1.15. Deleted the app and reinstalled it, still the same
2017-11-1
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TheDon
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DJI Susan Posted at 2017-11-1 00:03
What's the current version of your APP?

Resolved. Interesting to know. I did the update via the DJI GO 4 App. According to the firmware version in setting it got updated but still sphere mode was missing.  Downloaded DJI Assistant 2 app, connected my spark via micro usb cable same updated version appeared. Reinstalled the firmware by pressing Refresh, now I have the sphere function
2017-11-1
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DJI Susan
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TheDon Posted at 2017-11-1 00:24
Resolved. Interesting to know. I did the update via the DJI GO 4 App. According to the firmware version in setting it got updated but still sphere mode was missing.  Downloaded DJI Assistant 2 app, connected my spark via micro usb cable same updated version appeared. Reinstalled the firmware by pressing Refresh, now I have the sphere function

Glad to know that you have figured it out. I'll look forward more pictures from you.
2017-11-1
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TheDon
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DJI Susan Posted at 2017-11-1 02:24
Glad to know that you have figured it out. I'll look forward more pictures from you.

Thank you! They're in the works.
2017-11-1
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PhotoJoseph
lvl.2
Flight distance : 17291
United States
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Is there another way to get the Spark’s sphere mode to show up? I’ve updated via the DJI GO 4 app on iOS and the Spark has v701 firmware, and I’ve rebooted a couple of times, but am not seeing the sphere mode.
2017-11-2
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fansdc6034b3
lvl.2
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United States
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Dear DJI,

I having the same problem with missing Sphere mode pano, please help.
I have updated initially without using DJI Assistant 2, only Dynamic Home Point appeared, second try with DJI Assistant 2 but again Sphere Pano still missing,

I have the following:
App 4.1.12
Aircraft 01.00.0701
Remote 01.00.0400
Flight 01.00.01.07
Basic 01.00.01.05
Precise 01.00.01.07

2017-11-2
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DJI Susan
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PhotoJoseph Posted at 2017-11-2 11:33
Is there another way to get the Spark’s sphere mode to show up? I’ve updated via the DJI GO 4 app on iOS and the Spark has v701 firmware, and I’ve rebooted a couple of times, but am not seeing the sphere mode.

What's the current version of the DJI GO 4? Have you tried to refresh the firmware via DJI Assistant 2?
2017-11-3
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DJI Susan
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fansdc6034b3 Posted at 2017-11-2 21:46
Dear DJI,

I having the same problem with missing Sphere mode pano, please help.

It seems that your APP has not been upgraded to the latest version. The Sphere mode requires the APP updated to v4.1.14 and later. Please check the Release Note here: https://forum.dji.com/thread-117987-1-1.html
2017-11-3
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medyq69
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Poland
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fansdc6034b3 Posted at 2017-11-2 21:46
Dear DJI,

I having the same problem with missing Sphere mode pano, please help.

u need newer version of app. U wont get it from oficial playstore - u can find it at spk mirror. in google store it will appear later  depend of your contry. We dont have still 4.1.14 in poland - i have it from https://www.apkmirror.com/?post_ ... pe=apk&s=dji+go
2017-11-3
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PhotoJoseph
lvl.2
Flight distance : 17291
United States
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Is DJI Assistant 2 a desktop app? Is there a Mac version?
2017-11-3
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PhotoJoseph
lvl.2
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DJI Susan Posted at 2017-11-3 00:53
What's the current version of the DJI GO 4? Have you tried to refresh the firmware via DJI Assistant 2?

My DJI GO 4 app is v4.1.15 on iOS (the release notes even mention the spherical mode). I have not tried DJI Assistant 2; I'll download that now and let you know. For anyone looking for that… http://www.dji.com/phantom-4/info#downloads
2017-11-3
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fans3f16d419
lvl.3
Flight distance : 7851
Norway
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Hey. How can i find the sphere mode on my spark. Its updated with the latest update.
2017-11-4
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MikeParkeris
lvl.1
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Canada
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TheDon Posted at 2017-10-31 23:40
Updated to v 701, sphere mode is missing...

Yes me too, I updated today and the sphere isn’t there
2017-11-4
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MikeParkeris
lvl.1
Flight distance : 3864
Canada
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DJI Susan Posted at 2017-11-3 00:55
It seems that your APP has not been upgraded to the latest version. The Sphere mode requires the APP updated to v4.1.14 and later. Please check the Release Note here: https://forum.dji.com/thread-117987-1-1.html

Now I remember why I haven’t turned this thing on in two months... another huge fail DJI. Every time a user wants to play with this equipment I takes hours of video and forum reading to execute a simple firmware update .... #sparkforsale
2017-11-4
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fans3f16d419
lvl.3
Flight distance : 7851
Norway
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If you have the newest software on your spark and the sphere mode isnt there you have to reinstall dji go 4 on your device.
2017-11-4
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S-e-ven
Captain
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Thailand
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fans3f16d419 Posted at 2017-11-4 09:30
If you have the newest software on your spark and the sphere mode isnt there you have to reinstall dji go 4 on your device.

But have to find 4.1.14 or 4.1.15 first!
Everytime I check, there is "no latest version"
2017-11-4
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PhotoJoseph
lvl.2
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United States
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I *finally* got the Sphere option. I reinstalled the firmware via the DJI Assistant 2 app, and that didn't reveal it, so then I deleted and reinstalled the DJI GO 4 iOS app, and *then* it showed up!
2017-11-4
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DJI Susan
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MikeParkeris Posted at 2017-11-4 08:15
Now I remember why I haven’t turned this thing on in two months... another huge fail DJI. Every time a user wants to play with this equipment I takes hours of video and forum reading to execute a simple firmware update .... #sparkforsale

I'm sorry for the inconvenience. It takes some time to get the new feature. Is the Sphere available in your aircraft now?
2017-11-7
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PhotoJoseph
lvl.2
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DJI Susan Posted at 2017-11-7 00:42
I'm sorry for the inconvenience. It takes some time to get the new feature. Is the Sphere available in your aircraft now?

Since you're replying to this thread but haven't participated in another, can I please bring your attention HERE: https://forum.dji.com/thread-102160-1-1.html — thank you!!
2017-11-9
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Mcklumon
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Hi I have version 4.1.17 and there is no sphere mode. Also there is no DJI assistant 2 app coming up on my iphone. Please enlighten me. Thanks!
2017-11-12
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DJI Elektra
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China
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Mcklumon Posted at 2017-11-12 17:53
Hi I have version 4.1.17 and there is no sphere mode. Also there is no DJI assistant 2 app coming up on my iphone. Please enlighten me. Thanks!

What is the model of your mobile device? Can you provide a screenshot about this situation? DJI Assistant 2 is a software used in PC for upgrading firmware and exporting data. Here is the link for download it: http://www.dji.com/spark/info#downloads.
2017-11-12
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jk_images
lvl.2
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Hong Kong
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hi i think my comment is already late.. but need help..

i don’t have sphere option.. plus the app wont allow me to switch from photo-video and vice versa while flying.. i needed to land my spark to switch.. i already restarted drone, rc and app.. still the same.. even ensured im all updated, and i actually am fully updated..

im on iphone ios 11.3 and see picture for drone, rc and app versions..
CED64862-DED5-4F99-9282-3D5435A769BA.png
3-30 19:41
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S-e-ven
Captain
Flight distance : 826590
Thailand
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What is happening in case you try the buttons on the RC for the change?

Aside that I suggest you open a own topic about it! Will get you more answers, methinks
3-30 20:58
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DJI Elektra
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Hong Kong
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jk_images Posted at 2018-3-30 19:41
hi i think my comment is already late.. but need help..

i don’t have sphere option.. plus the app wont allow me to switch from photo-video and vice versa while flying.. i needed to land my spark to switch.. i already restarted drone, rc and app.. still the same.. even ensured im all updated, and i actually am fully updated..

Did you try to reinstall the app or change a mobile device? Please try to insert the SD card again and format it. Thanks for your support.
4-2 00:48
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jk_images
lvl.2
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Hong Kong
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DJI Elektra Posted at 2018-4-2 00:48
Did you try to reinstall the app or change a mobile device? Please try to insert the SD card again and format it. Thanks for your support.

I can see the sphere now.. what I did was below..

- reinstall app from iPhone.. (delete, shutdown phone, power-on, re-installed app)
- connected drone to pc and ran the DJI assistant.. refreshed firmware..
- shutdown drone and restart
- connected phone to remote via wifi.. ran app and powered-on drone
- tested and finally got Sphere now..
4-8 18:07
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DJI Elektra
Administrator
China
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jk_images Posted at 2018-4-8 18:07
I can see the sphere now.. what I did was below..

- reinstall app from iPhone.. (delete, shutdown phone, power-on, re-installed app)

Glad you solve it. Please contact us if you find the problem again.
4-8 22:08
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