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!! UPDATE !! "Aircraft Encoder Error" warning using Litchi
819 11 2017-10-31
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Drone Man
Second Officer
Flight distance : 3896588 ft
United States
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Hey guys,
My P4 works with Lichi no problem,
My new Mavic Platinum gives this warning,
"Aircraft Encoder Error"
In settings under "camera" I have tried the
"Hardware Decoding in both enable and disable,
No help.
Any ideas ??

2017-10-31
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nottuppaware
First Officer
Flight distance : 70745 ft
Australia
Offline

Do you get any errors in DJI Go app ?
2017-10-31
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ro_flyer
Captain
Flight distance : 5352231 ft
Brazil
Offline

Can you start the motors and take off?
2017-10-31
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Drone Man
Second Officer
Flight distance : 3896588 ft
United States
Offline

Haven't tried.
Kinda worried about that warning.
2017-10-31
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DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Just to verify, do you use an iOS device? Please check if your DJI GO 4 app will also have this error. If yes, then no worries, it is just the false warning, just ignore it now, and our engineer will get it fixed soon.
2017-10-31
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Drone Man
Second Officer
Flight distance : 3896588 ft
United States
Offline

DJI Thor Posted at 2017-10-31 18:12
Just to verify, do you use an iOS device? Please check if your DJI GO 4 app will also have this error. If yes, then no worries, it is just the false warning, just ignore it now, and our engineer will get it fixed soon.

Im using a mini 4,
No warning message in Go, just in Litchi.
2017-10-31
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Drone Man
Second Officer
Flight distance : 3896588 ft
United States
Offline

Does anyone know what "Aircraft Encoder Error"  means ??
2017-10-31
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DJI Susan
Administrator

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Drone Man Posted at 2017-10-31 18:25
Does anyone know what "Aircraft Encoder Error"  means ??

According to your description, it looks like the misinformation. Please keep the aircraft in the sight of line and check the performance first. Please keep us posted of the latest progress, I'll be here for help.
2017-10-31
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UPTGrad
lvl.4
Flight distance : 1447884 ft
  • >>>
United States
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Hi.  Same error here with Litchi on iOS for iPhone 7+.
When I got the Mavic Pro Platinum, I had "Air Encoder Error".  I waited a week to fly.  The new iOS for iPhone made the error go away.  No help from DJI support.
I finally went flying.  I later tried  with Litchi.  I had the same error.  "Aircraft Encoder Error".
I got fed up with the lack of information from DJI, so I sent the Mavic Pro Platinum back.
Too bad.  It seemed like a nice aircraft.   Seems like the iOs update just hid the real internal error.  It flew great under DJI Go 4.
On my videos, I had what appeared to be fast propeller blades moving up and down the full screen.  Very random.
Only about 30% of the time. (Gimbal and cover were off). Since support didn't know what the error was, I had no choice but to  "assume" the worse, and sent it back.
2017-11-1
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Drone Man
Second Officer
Flight distance : 3896588 ft
United States
Offline

Hey guys,
I Xed out the the "Aircraft Encoder Error" message and flew.
No problems, she felt and operated perfect,
I even flew two 11000' waypoint missions.
2017-11-2
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Mickeyboo
lvl.1
United States
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I'm using iPad 4 11.1 with Platinum and I've received "Aircraft Encoder Error"  using Litchi update posted today (Nov. 8, 2017)
2017-11-8
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fansdf099539
lvl.2
Flight distance : 40863 ft
United States
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Drone Man Posted at 2017-10-31 18:25
Does anyone know what "Aircraft Encoder Error"  means ??

It is a software coding error. When the system boots up, there is a "handshake" based on the software between the drone hardware and the video processing system.

The video is encoded and sent to the processor for storage. If the video is not correctly processed by the software, an encoding error occurs.

It is a software/programming glitch.

A wrong line of code.
2017-11-9
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