Can anyone tell me whats happening here https://drive.google.com/file/d/0B4O9ktReAK9meG11UUNCY2tfa0E/view?usp=sharing

It is running out of power, can you charge the battery normally?

No it won't charge

fans109a1ce7 Posted at 2017-11-1 23:04
No it won't charge

Please mount the battery on the right side to see if there is any error message in APP when you power on.

no error message

fans109a1ce7 Posted at 2017-11-2 10:07
no error message [view_image]

Did you leave the battery alone for a long time?
It seems the battery has been over discharged, please send it back to repair center for evaluation. Our repair team will take care of it.

DJI Mindy Posted at 2017-11-2 23:34
Did you leave the battery alone for a long time?
It seems the battery has been over discharged, please send it back to repair center for evaluation. Our repair team will take care of it.

Thanks, how do I do that?

fans109a1ce7 Posted at 2017-11-3 02:43
Thanks, how do I do that?

Please contact our support to start a ticket and they will guide you to send in.
By the way, the warranty period of battery is 6 months and Charge Cycle less than 200 Times. Hope your battery is still in warranty.