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P4 batteries
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Doc Larson
New
Flight distance : 1324987 ft
United States
Offline

Had to store my 3 batteries for about 10 weeks while waiting for DJI to fix the battery in the remote.  Switched the charger from "Storage" to "Charging" and 2 batteries are dead.  OF COURSE they are out of warranty.....they wouldn't be out of warranty if my replacement remote had shipped in time.  A quick search on Youtube and it appears I'm not alone.  I literally have a P4 PRO in my shopping cart with DJI and this happens.  EXASPERATING and disappointing  Anyone have a fix or any insight?
2017-11-2
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DJI Susan
Administrator
Online

I'm sorry to for the unpleasant experiece first. I managed to get your case number and the RC has been shipped out. Per the UPS tracking number, the package is on the way, you will get it soon. I'll attach the tracking info for your reference. As for the aircraft battery maintenance, please refer the guideline: https://dl.djicdn.com/downloads/ ... y+Guidelines+En.pdf
UPS tracking info.png
2017-11-2
Use props
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