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Spherical pano Mode Error
1318 23 2017-11-2
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HeavensAbove
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Greetings i just updated to the new firmware and this is the 3rd attempt in trying to do a spherical pano mode and at pik 35 it quits and says Camera Error....any help would be appreciated it.
2017-11-2
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HeavensAbove
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So i just completed a pano pik but when i stictched it in the app and looks good there it comes out like this when downloading it
B7E358AC-876D-4B60-89F4-76AA47B73754.png
2017-11-2
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HeavensAbove
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Vesus in tbe app it looks like this
40D28856-5398-4745-AAF1-1042432B5008.png
2017-11-2
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S-e-ven
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Mmmhhh, this looks like you made it with DJI media maker
2017-11-2
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HeavensAbove
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S-e-ven Posted at 2017-11-2 07:12
Mmmhhh, this looks like you made it with DJI media maker

Greetings i made it within the dji app and stiched it from there, but when i download it to my camera roll it comes out totally different.
2017-11-2
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S-e-ven
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I do not have the new DJI Go 4, yet.
But your first pic looks like a panorama in DJI Media Maker, with the added blue area over the clouds, and the distortion from the -85° pictures, like I created once.
Can you change to other settings?
At the Media maker it was a auto setting to Sphere (I think), that I had to change to (only) 180 or 360 Panorama
Perhaps it is the other way, here?

EDIT:

The little Planet looks great!
2017-11-2
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Anuvis
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Greece
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Iphone 5s ios 11 app always crash when stiching pano...
2017-11-2
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HeavensAbove
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S-e-ven Posted at 2017-11-2 07:31
I do not have the new DJI Go 4, yet.
But your first pic looks like a panorama in DJI Media Maker, with the added blue area over the clouds, and the distortion from the -85° pictures, like I created once.
Can you change to other settings?

Seven i am not sure of the media maker, as soon as i have a pano picture i am just going to the pictures, as soon as i click on it it starts stitching it, i am not leaving to go in any editor.  
2017-11-2
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S-e-ven
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Seems to me, you are not alone:
https://forum.dji.com/thread-118003-1-1.html

2017-11-2
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medyq69
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HeavensAbove Posted at 2017-11-2 07:08
So i just completed a pano pik but when i stictched it in the app and looks good there it comes out like this when downloading it

360 pano looks like this https://forum44.djicdn.com/data/ ... 7wvv67vc1vik7ns.png when u download it. The tiny planet view https://forum44.djicdn.com/data/ ... 0xx040sj23njj27.png is only in app. If u want have 360 pano u download this wide image and upload it to online software to look 3d
2017-11-2
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HeavensAbove
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S-e-ven Posted at 2017-11-2 08:00
Seems to me, you are not alone:
https://forum.dji.com/thread-118003-1-1.html

yeap seems everyone is having the same issue.
2017-11-2
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HeavensAbove
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medyq69 Posted at 2017-11-2 08:36
360 pano looks like this https://forum44.djicdn.com/data/attachment/forum/201711/02/070838u7wvv67vc1vik7ns.png when u download it. The tiny planet view https://forum44.djicdn.com/data/attachment/forum/201711/02/070908s0xx040sj23njj27.png is only in app. If u want have 360 pano u download this wide image and upload it to online software to look 3d

What software can i use.  Also i do not get all the 46 images, once its created it there is no way to gain all the images by individually
2017-11-2
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medyq69
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HeavensAbove Posted at 2017-11-2 09:00
What software can i use.  Also i do not get all the 46 images, once its created it there is no way to gain all the images by individually

this flat pano u can upload to facebook/insta or upload to 360 libraries like kuula.co - when u upload flat pano to this site u get 3d view - https://kuula.co/explore/liked u should have all photos in panorama folder used to create pano on sd card , same like separate photos media or shallowfocus folder?

Second thing is size of pano generated in app. Your is small - did u download it in this size from app? u wont use to generate pano 360 if yes. E.g my example  pano photo was 18000 pixels wide but i resized it to 9000px size and 10MB size  
2017-11-2
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DJI Elektra
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Anuvis Posted at 2017-11-2 07:41
Iphone 5s ios 11 app always crash when stiching pano...

This is related to the performance of your mobile device. In this case, I would recommend you clean up your memory of phone and ensure that there is enough space for sphere pictures. Our engineers are working on that, it will be improved in the next version. Thanks for your support.
2017-11-2
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DJI Elektra
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HeavensAbove Posted at 2017-11-2 07:09
Vesus in tbe app it looks like this

I would recommend you review the sphere picture in playback screen or check the original pictures in SD card and use other platforms to restore it.
2017-11-2
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Anuvis
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DJI Elektra Posted at 2017-11-2 19:01
This is related to the performance of your mobile device. In this case, I would recommend you clean up your memory of phone and ensure that there is enough space for sphere pictures. Our engineers are working on that, it will be improved in the next version. Thanks for your support.

Maybe this means that you must remove iphone 5s from the supported phones because its obsolete and app cant run well due to old hardware....
2017-11-3
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bjr981s
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Anuvis Posted at 2017-11-3 05:47
Maybe this means that you must remove iphone 5s from the supported phones because its obsolete and app cant run well due to old hardware....

I dont think that is what Electra said.

It takes memory to do the stitching.

If you have 20 apps open and no space left on the phone its not going to work. If its a 5s or an Iphone X.

2017-11-3
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Anuvis
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bjr981s Posted at 2017-11-3 06:36
I dont think that is what Electra said.

It takes memory to do the stitching.

I did not have any other app open and i have 6gb free space....I think that if its hardware issue and not software issue , i think that iphone 5s is to old to be in supported list due to low specs...
2017-11-3
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S-e-ven
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HeavensAbove Posted at 2017-11-2 09:00
What software can i use.  Also i do not get all the 46 images, once its created it there is no way to gain all the images by individually

Will you find the 46 pics, before you start stitching?
If you can download them, I assume they are to find on the SD, like all other pictures, you can put them in ICE
Ceck this topic out:
https://forum.dji.com/forum.php?mod=viewthread&tid=117483
2017-11-3
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Boedie
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My app also crashes stitching pano. IPhone 6 plus 64 GB.
Does not work for me.
2017-11-4
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DJI Elektra
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Boedie Posted at 2017-11-4 04:01
My app also crashes stitching pano. IPhone 6 plus 64 GB.
Does not work for me.

Sorry for the unpleasant experience. Can you export the crash log through ITool for us to analysis? The situation was forwarded to our engineers and I believe they are working on that. Thanks for your support.
2017-11-6
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DJI Elektra
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Anuvis Posted at 2017-11-3 06:47
I did not have any other app open and i have 6gb free space....I think that if its hardware issue and not software issue , i think that iphone 5s is to old to be in supported list due to low specs...

I think the problem will be solved in next version. Our engineers will try their best to deal with it.
2017-11-6
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HeavensAbove
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bjr981s Posted at 2017-11-3 06:36
I dont think that is what Electra said.

It takes memory to do the stitching.

The app is not able to stitch period, if it were a memory issue everyone in this forum would work around it, its the app itelf that does not have the ability to perform this function, it stitches it in a flat pano mode not a lil planet.
2017-11-6
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HeavensAbove
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bjr981s Posted at 2017-11-3 06:36
I dont think that is what Electra said.

It takes memory to do the stitching.

The app is not able to stitch period, if it were a memory issue everyone in this forum would work around it, its the app itelf that does not have the ability to perform this function, it stitches it in a flat pano mode not a lil planet.
2017-11-6
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