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URGENT. OSMO not working with DJI APP
574 1 2017-11-4
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joerome
lvl.1
Flight distance : 20138 ft
Canada
Offline

Its my kids birthday party in a few hours. My OSMO is not working. It connects to the app but the app thinks its an inspire 1. I reinstall the app, reset wifi setting, used another phone. It is still having the same problem. Any advice would be great.
I also checked the connector to make sure none of the pins are bended or broken. the pins look perfect.

My kids party is in a few hours. any help would be appreciated.

Thank you.
2017-11-4
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

We are so sorry for the late response and the trouble caused to your kid's birthday party.
Please make sure the DJI Go 4 has been closed completely when you run DJI Go, since DJI Go 4 may run in the background.
Please let us know if the problem still persists.

2017-11-6
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